Golden BuzzAbout

$1,819.00
In stock
SKU
GP164

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30-Day Hassle-Free Returns
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Important Information

Golden Technologies is one of the most trusted name brands in mobility. They include an industry-leading warranty and a 1-year repair contract with every purchase. We highly recommend consulting with our product experts before placing your order. Make sure to charge your batteries daily for the first 2 weeks during the break-in period. The batteries must be broken in for a few weeks to reach optimal range.


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Buzz-About Power Wheelchair Videos(Model# GP164)

Buzz About Power Wheelchair

If you're looking for an affordable Class II Medical Device power wheelchair with a captain's seat, made by a trusted name brand, then the GP164 might be the best option for you. This modern power wheelchair comes with a 17" wide captain's seat that is capable of supporting up to 300 lbs. It can travel up to 11 miles on a full charge and has a top speed of 4 MPH. It is one of the only power wheelchairs that comes with motion-activated LED lights to light up the path in front of you at night. This model was released in late 2022 and has been designed to provide users with many years of hassle-free use. This electric wheelchair is excellent for travel because it can come apart easily (into 4 pieces). When disassembled, you can easily store this power chair in the trunk of a car and the heaviest piece only weighs 34 lbs.

Why We Recommend The GP165 by Golden Technologies

Golden Technologies has been around longer than most manufacturing companies. They are one of the few brands to include a 1-year in-home service agreement with the purchase of each powered mobility product. That means that if you file a warranty claim, the manufacturer will dispatch a tech to your home to fix the issue (as long as the claim is approved).

 

They offer this service agreement in addition to the excellent parts warranty. The parts warranty covers the batteries for 6 months, the electronics and motor for 13 months, and the frame for 5 years (limited). To learn more about the warranty information, click on the warranty tab just under the product images above. You can also learn more about the impressive specifications by clicking on the specifications tab. If you think this is not the power wheelchair for you, you can visit our Golden Power Wheelchair page, to see all the models that we sell. If you wonder where Golden technologies ship from? Just click the blue font color question.

Mobility Product Parts

As a dealership we carry different brands which give us access to all the parts for that specific brand that are still being produced. To see all of our parts listing, you can visit our power wheelchair parts page. For further assistance, you can also call our Mobility Direct Parts Department Phone Number: 877-321-3241.

User Manual & Sales Brochure Downloads

To download or view the user manual please click this Golden BuzzAbout GP164 user manual link.

 

To download or view the spec sheet please click this Golden BuzzAbout GP164 spec sheet link.

More Information
ManufacturerGolden Technologies
Weight CapacityUp to 300 LBS
Travel RangeUp to 11 Miles
Ground Clearance2.50"
Maximum SpeedUp to 4 MPH
Incline Rating6°
Air Line FriendlyYes
Heaviest Piece34 LBS
Weight of Product124 LBS
Turning Radius28.5"
BrakeAutomatic (Magnetic)
SuspensionNo
Overall Length36"
Overall Width23"
Overall Height36.75" - 38.75"
Seat to ground height21.5" - 23.5"
Seat TypeCaptain's Seat
Hitch ReceiverNone
Height Adjustable SeatYes
Seat RemoveableYes
Seat Width(s)17"
Seat RotationYes
Seat Width17"
Seat Depths16"
Seat Back Height18"
Seat ReclineNo
Seat SliderNo
Seat BeltNo
Seat MaterialBlack Vinyl
ArmrestsYes
Width Adjustable ArmrestsYes
Height Adjustable ArmrestsNo
Flip-Back ArmrestsYes
Removable Armrests Yes
Seat Post TypeClover
Folding BackrestYes
Elevating SeatNo
Tire TypeSolid
Front Tire Size6"
Rear Tire Size9"
Joystick OptionsSeveral
HornYes
Battery TypeSLA: 12V 22 AH
Battery Weight28.75 Lbs (PACK)
Battery Charger TypeSLA
Battery Charger Specs24 Volt 3.5 Amp
Battery Charger ConnectionXLR (3-pin)
Watt Hours528
Storage CompartmentsNo
Cup HolderNo - Optional Accessory
Controller Type40 AMP Remote
Adjustable Angle FootplatesNo
Shipping Dimensions36" x 23" x 38.75"
Shipping Weight155 LBS approximately
Service ContractYes
Service Agreement Length1 Year
Battery Warranty1 Year Limited
Electronics Warranty13 Month Limited
Motor Warranty13 Month Limited
Structural Warranty5 Year Limited
Power Elevating SeatNo
LegrestsYes
Legrest OptionsFootplate
Seat ReclineNo
Number of Batteries2
Drive ModesFWD & REVERSE (2 Speed Mode)
ElectronicsSpeed Control
Speaker SystemNo
Basket IncludedNo
DisassemblesYes
Digital DisplayNo

Golden Technologies Manufacturer Warranty

Mobility Scooters Direct honors a manufacturer’s warranty on Golden Technologies power wheelchairs. The consumer must have the warranty registration form filled out and sent to Golden Technologies to file a claim.

Golden Technologies has provided information throughout the owner’s manual in regards to proper usage and care of your power wheelchair. Failure to adhere to this information will void the warranty of the power wheelchair, it’s parts and the batteries supplied by Golden Technologies The following warranty is granted only to the INITIAL Consumer who has purchased our product and commences on the Date of Purchase by the Consumer from an Authorized Golden Technologies’ Provider. The Consumer must have a warranty registration card filed with Golden Technologies to receive service.

Lifetime Limited Warranty

In the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following structural frame components found to be defective by an authorized Golden Technologies representative:The parts include the steel frame, frame welds, and seat post.

Limited 13 Month Warranty

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden
Technologies will repair or replace at our option any of the following structural frame components found to be
defective by an authorized Golden Technologies representative: Caster beam, Anti-tip forks, caster forks, armrests, footrests.

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following drive train components found to be defective by an authorized Golden Technologies representative: Motor / Gearbox Assembly & Brake Assembly (electrical function only).

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will repair or replace at our option any of the following electronic assemblies found to be defective by an authorized Golden Technologies representative: electronic controller, wire harnesses (excludes boot covers), battery chargers.

Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, operating noise is expected to increase. While charging the batteries, it is normal for the battery charger to heat up. The charger is not defective.

For the period of thirteen months from the date of purchase, in the event of defective materials or workmanship, Golden
Technologies will repair or replace at our option any of the following parts found to be defective by an authorized
Golden Technologies representative: Bearings, bushings, seat swivle mechanism, rubber components (excludes tires and all wear parts), and plastic components (ecludes body and all wear parts). 

One-Year Limited Warranty for Batteries

For the period of twelve months from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative. 

Items not mentioned or listed are covered at the discretion of Golden Technologies. Any accessories, standard or optional, supplied by Golden Technologies, are covered for a period of one year from the date of purchase with the particular unit.

Warranty Exclusions

Golden Technologies does not provide warranty on any of the items that may require replacements due to normal wear and tare of day to day usage, tires and tubes, abs plastic shrouds, armrest pads, motor brushes, brake pads, bulbs, fuses, and upholstery.

The warranty also excludes the following, loss or theft of items or unit, damages caused by battery fluid or leakage, abuse, misuse, failure to adhere to instructions from owners manual, accident or negligence. It also does not cover improper operation, maintenance or storage. It also does not cover commercial use or other than normal, exceeding the weight capacity of the unit. They do not cover repairs by an unauthorized person once the unit has been tampered with, or circumstances beyond the control of Golden Technologies.

Warranty Service

Warranty work must be performed at an authorized Golden Technologies provider. A third party who does not deal direct with Golden is not authorized to perform work on any Golden Technologies products. All work is warrantied at Golden Technologies discretion. Please read your manual to read the full warranty on your specific product.

CRUCIAL INFORMATION:


YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT. 


YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.


IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING. 


MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES. 


Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy


NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly. 


Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.


If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to: 


1. Request a return authorization (RMA) from our customer service department. 


2. Repackage the product in the original packaging.


3. Ship the product back to one of our receiving locations. 


Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount. 

How to Handle Your Product Delivery


Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:


NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.


VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.


EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.


CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.