Return Policy - Mobility Scooters Direct

Return Policy


YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT. 


YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.


IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING. 


MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES. 


Please call or email our customer service department if you have any questions at (877) 460-1646 or help@mobilitydirect.com

How to Handle Your Product Delivery


Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:


NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.


VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.


EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.


CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that most of our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.

 

How do I return an item?

We hope we’ve done a great job of showing you all the relevant information about our products but understand the numerous reasons why returns must be made. After reading all of the information on this page, if you wish to proceed with a return or cancellation request, please create a help ticket by clicking on the orange button at the top of the page that says "help ticket". We will have a customer service representative contact you as soon as possible. 

All returns must be pre-authorized by Mobility Scooters Direct and made within 30 days of receipt of product(s). A return authorization (RA) number must be obtained from our office before returning any merchandise. To obtain a Return Authorization number send an email to help@mobilitydirect(.)com. Once we get your request for a return, we will provide you with the necessary paperwork for your return. 

After receiving the RA and return shipping address from one of our staff members, you are responsible for shipping the product(s) back in the original packaging free of damage. The original packaging must be used to return any products. Upon receipt of the returned item and approved evaluation we will credit your credit card. Please note that if the product is damaged during shipping and you don't have shipping insurance, a deduction will be made from your credit to cover the cost of the parts and repair/labor.   Please include your RA number on the shipping label or somewhere in or on the box. Returns not due to warranty approved claims, or factory error are subject to a 20% restocking fee. Custom orders may not be returned. Mobility Scooters Direct does not participate in any trial programs that manufacturers offer. 

Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. You must have a Return Authorization number to ensure that your return is processed. Email or call for an RA number and instructions on how and where to return your order. Please send a detailed explanation about your return. 

You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier. You must write the RA number on the outside of the package you are returning. Returns without an RA number may be refused and sent back to you. 

If the item you are returning is defective or was shipped in error by Mobility Direct or a manufacturing partner, we will send a pre-paid shipping label to you to retrieve your package. Depending on the circumstances, Mobility Direct will at its own discretion, repair or send a replacement free of charge if the unit you ordered arrived defective. If you received a product that you did not order, Mobility Direct (or one of our manufacturing partners) will at its own discretion, issue a full refund and cover the cost of the return shipping. NOTE: Some manufacturers will replace the item entirely at their own expense. Others will only send parts and a technician to correct the damage. 

Order's Placed with Bread Financing

Any return orders that have been paid using the Bread Financing service will also be subject to a 20% restocking fee in the same manner that a traditional order is placed. In order to collect the 20% restocking fee from the total amount, we will require a credit card or personal check to be charged for that 20% restocking fee. Once we have received the payment for the 20% restocking fee, from the purchaser's personal credit card, we will cancel your financing and issue you a refund of the total dollar amount on the loan. We reserve the right to refuse to cancel any financing if the 20% restocking fee is not paid by means of a credit card or personal check. 

Disclaimers:

Disclaimer Regarding Website Errors: We make every effort to ensure that descriptions, specifications, dimensions, pictures, and prices are accurate in our database. Should a pricing error arise we will make every attempt to inform the customer. However, we reserve the right to supply or not to supply a product RMA due to website inaccuracies. Products may vary slightly in design and/or color from the illustrations and are subject to change without notice. Prices are subject to change without notice. 

Drop shipments are shipped directly from our vendors. Returns may be subject to our vendor’s return policy and may incur a restocking charge. Purchaser is responsible for all freight charges unless an item was shipped in error or is defective. 

All refused shipments, without prior approval, will be subject to a 20% restocking fee. The customer will be responsible for return shipping charges. 

We will do our best to cancel your order upon request before it ships. However, if your item has already shipped, our regular return policy will apply. 

Expedited shipping is not guaranteed. 

Batteries may vary in capacity slightly. For example, if you order a pair of SLA batteries that have a 100 AH capacity, you may receive 92 AH capacity batteries instead which are the same size, with a very slight difference in capacity. We will try our best to send the exact capacity, but sometimes, manufacturers may send the closest possible match when inventory is depleted for the capacity you ordered. If that happens, Mobility Direct at its sole discretion may offer a partial credit back to the customer for the inconvenience.

Please inspect your package when it arrives. If it is defective, you must notify us within 3 business days of delivery. 

Occasionally, a manufacturer will request that you discard a product if it is damaged beyond repair. The manufacturer may not want the product back, and under this ”rare” circumstance, it is our policy that it will be the customer's responsibility to discard or recycle the product at a local waste management facility. We ask, however, that all customers wait for instructions from us before discarding any product. 

Occasionally a manufacturer will make changes to a product shown online at MobilityScootersDirect.com; Mobility Scooters Direct is not responsible for minor manufacturing/manufacturer design or specification changes that may occur with a product. We are not responsible for slight variations in color that may exist in certain products. 

If you paid a shipping fee on your original order for expedited, international, or other shipping it is Non-Refundable even upon the return of your order. Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in California without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any. 

Not returnable:

Some powered mobility products that have to be customized are not eligible for returns. This includes vehicle mobility lifts, lift chairs with upgraded fabric options, customized bariatric mobility devices, and any product that has a custom paint job. 

Parts Return Policy

Mobility Direct at its sole discretion will decide if a part is eligible for a return based on several factors. The first factor will be if the serial number was provided when making the purchase. Most scooters, power wheelchairs, lift chairs, and vehicle lifts go through version updates. When version updates are made, parts may become incompatible with the older versions. The compatibility of parts is dependent on the serial number of your product, therefore, it is strongly advised that you provide a serial number when making a purchase to ensure that it will be compatible with your product. You can provide a serial number to any of our agents via email, or phone or when checking out on our website. If you do not provide a serial number prior to making a purchase, your part order will not be eligible for a return. 

Mobility Direct and the manufacturing partners that we work with will not approve returns for the following items in most cases: 

  • Batteries
  • Tires & Wheels
  • Motors / Transaxle Assemblies
  • Controllers
  • Cargo Storage & Rack Accessories
  • Ramps
  • Shrouds & Body Panels
  • Electrical Boards
 

If you would like to request a return, please create a help ticket by filling out the form on this page 

Repair Contracts For New Product Purchases


Some of the products we sell include a 1-year service plan which can be referred to as a service agreement, labor contract, repair contract, in-home service plan, or in-home service contract as shown on the product page's "Customize Your Order" section. Please be aware that service plans are provided via a third-party company if you are not within our local service area. Our local service area is within a 30-mile radius of our retail showrooms. If you purchased a product with a service agreement, Statewide Mobility may dispatch a third-party company or technician that is independent to repair your product. You may also be asked to bring your product to a nearby location if the product needs to be worked on at a shop with specialty tools. Rental units are not included in the service agreement if we need to work on your unit for extended periods of time. Contrary to what our advertisements may state, service agreements may or may not be provided through the manufacturer or Statewide Mobility. In early 2023, some manufacturing companies stopped providing service agreements and now Statewide Mobility is the company providing the service agreements. The same service agreement is being offered through Statewide Mobility Inc., unlike what our outdated ads may suggest.  

Repair Service Fees Are Non-Refundable

Statewide Mobility Inc DBA Mobility Scooters Direct has many partners throughout the United States that offer repair services for power wheelchairs and mobility scooters. Mobility Scooters Direct is not a service provider for drop-shipped orders. We are a new product retailer that offers a referral service for repairs and white-glove deliveries. Statewide Mobility has developed relationships with service providers on a national level which we utilize to facilitate service requests for our customers and those seeking repairs on powered mobility products like scooters and wheelchairs.  

Service Provider Agreement

If you purchase a service evaluation request through our website, in person, or on the phone with our agents, you agree to and fully understand the following information. Our referral fee simply covers the travel costs and diagnosis to get an experienced mobility product technician dispatched to your house. The fee is non-refundable and all sales are final. We have referral technician partners in all major metropolitan areas who are willing to drive a total of 100 miles round trip to provide you with an evaluation of your mobility product issue. Individuals who live outside of a major metropolitan area may be required to pay for additional mileage if the total round trip is over 100 miles. 

We do not service Hoveround products, hospital beds, lift systems, or ramps. We ONLY service mobility scooters or power wheelchairs. 

What is not included with the service fee: Any replacement parts and/or services needed to repair the product(s) are not included. If parts are needed or if repairs are needed, the service provider will provide you with a quote. 

After submitting your payment online, a service coordinator will contact you within 3 to 5 business days on average. Should you have any questions, you can always contact us via phone, chat or email. 

Be sure to keep your service request ID # handy as the service technician may ask you for it. 

Welcome to www.www.mobilityscootersdirect.com. The Mobility Scooters Direct’s website (the "site" or "website") is comprised of various web pages operated by Statewide Mobility, Inc ("Statewide Mobility").Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Statewide Mobility Inc's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.Please read these terms carefully, and keep a copy of them for your reference. 

www.www.mobilityscootersdirect.com is a product informational website with manufacturer specifications. 

The purpose of this website is to provide information on the products manufactured by our manufacturing partners. Aside from taking products into one of our showrooms to film video reviews and to take pictures of products, most of our products are never touched by a Mobility Scooters Direct employee or representative. They ship from the manufacturer's warehouse and go straight to the customer's shipping address. 

Liability Waiver

By buying on our website or showroom(s) you agree to our waiver of liability and understand that you must operate the product you are purchasing as described by the manufacturer in the user manual. You also understand and agree that Statewide Mobility Inc (DBA Mobility Direct) is not responsible or liable for any expenses that may arise from injury or death when using the product you purchased from our online store or in person at one of our showrooms. When you purchase from our website or showroom(s), you are waiving any right to litigation against us should you ever endure an injury or death from using a product purchased from Statewide Mobility Inc. DBA Mobility Scooters Direct. As a consumer, you must take the time to read the user manual that comes with the product you purchase in order to understand how to safely operate your mobility product. Failure to do so may result in injury and or death. 

 

By purchasing a product from Statewide Mobility Inc DBA Mobility Scooters Direct you are required to fully understand and agree to and understand the terms & conditions set forth on this page. You also are required to fully understand and agree to the return policy when purchasing an item from Statewide Mobility Inc. By purchasing a product from our company, you are agreeing to responsibly study the user manual in order to operate the mobility product safely. By checking the terms & conditions checkbox found on the checkout page of our website prior to submitting payment for a new product, you are entering a general covenant not to sue Statewide Mobility Inc. (or any of its affiliated entities) for any matters related to an injury or death caused by operating your mobility device(s). 

Additional Terms of Use 

Though every effort is made to represent accurate and up-to-date information, this website may include inaccuracies due to manufacturers constantly changing product designs and other reasons. Changes and additions are routinely made to the information on our website. Statewide Mobility Inc. may make additions and/or changes to this website and/or the services described at any time without notice. 

Shipping is NOT free on open-box or returned products that are sold at a discount. Pricing on open-box or used products that were returned is sold with a manufacturer warranty from the original date of purchase, not from the day it is resold. Pricing on open-box or returned products is subject to change at any time without notice. 

Privacy 

Your use of www.www.mobilityscootersdirect.com is subject to Mobility Scooters Direct Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. 

Electronic Communications 

Visiting www.www.mobilityscootersdirect.com or sending emails to Mobility Scooters Direct constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on our website, satisfy any legal requirement that such communications be in writing. 

Your account 

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge and agree that Mobility Scooters Direct is not responsible for third-party access to your account that results from theft or misappropriation of your account. Mobility Scooters Direct and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion. 

Where Mobility Scooters Direct's "sole discretion" appears in these Terms, it is understood and agreed that the exercise of Mobility Scooters Direct's sole discretion shall be at any time, without notice. 

Mobility Scooters Direct.com does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.www.mobilityscootersdirect.com only with the permission of a parent or guardian. 

At any time, our website may undergo maintenance without notice rendering the "your account" section of the website unavailable to you the customer. 

Links to third party sites/Third party services 

www.www.mobilityscootersdirect.com contains links to other websites ("Linked Sites"). The Linked Sites are not under the control of Mobility Scooters Direct and Mobility Scooters Direct is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Site. Mobility Scooters Direct is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mobility Scooters Direct of the site or any association with its operators. 

Certain services made available via www.www.mobilityscootersdirect.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.www.mobilityscootersdirect.com domain, you hereby acknowledge and consent that Mobility Scooters Direct may share such information and data with any third party with whom Mobility Scooters Direct has a contractual relationship to provide the requested product, service or functionality on behalf of www.www.mobilityscootersdirect.com users and customers. 

No unlawful or prohibited use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use www.www.mobilityscootersdirect.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Mobility Scooters Direct that you will not use the website for any purpose that is unlawful or prohibited by these terms. You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the website, is the property of Mobility Scooters Direct or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the website. Mobility Scooters Direct content is not for resale. Your use of the website does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Mobility Scooters Direct and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Mobility Scooters Direct or our licensors except as expressly authorized by these terms. 

Use of communication services 

The website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the communication services only to post, send and receive messages and material that are proper and related to the particular communication service. 

By way of example, and not as a limitation, you agree that when using a communication service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such communication service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a communication service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the communication services; violate any code of conduct or other guidelines which may be applicable for any particular communication service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. 

Mobility Scooters Direct has no obligation to monitor the communication services. However, Mobility Scooters Direct reserves the right to review materials posted to a communication service and to remove any materials at its sole discretion. Mobility Scooters Direct reserves the right to terminate your access to any or all of the communication services at any time without notice for any reason whatsoever. 

Mobility Scooters Direct.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, in Mobility Scooters Direct’s sole discretion. 

Always use caution when giving out any personally identifying information about yourself or your children in any communication service. Mobility Scooters Direct does not control or endorse the content, messages, or information found in any communication service, and, therefore, Mobility Scooters Direct specifically disclaims any liability with regard to the communication services and any actions resulting from your participation in any communication service. Managers and hosts are not authorized Mobility Scooters Direct spokespersons, and their views do not necessarily reflect those of Mobility Scooters Direct. 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you upload the materials. 

Materials provided to www.www.mobilityscootersdirect.com or posted on any Mobility Scooters Direct web page 

Mobility Scooters Direct does not claim ownership of the materials you provide to www.www.mobilityscootersdirect.com (including feedback and suggestions) or post, upload, input or submit to any Mobility Scooters Direct or our associated services (collectively "Submission"). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting Mobility Scooters Direct, and our affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their Internet businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your submission. 

No compensation will be paid with respect to the use of your submission, as provided herein. Mobility Scooters Direct is under no obligation to post or use any submission you may provide and may remove any submission at any time in Mobility Scooters Direct’s sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. 

International Users 

The service is controlled, operated, and administered by Statewide Mobility from our offices within the USA. If you access the service from a location outside the USA, you are responsible for compliance with all local laws, rules, and regulations. You agree that you will not use the Mobility Scooters Direct Content accessed through www.www.mobilityscootersdirect.com in any country or in any manner prohibited by any applicable laws, restrictions, rules, or regulations. 

Indemnification 

You agree to indemnify, defend, and hold harmless Mobility Scooters Direct, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the website or services, any user postings made by you, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Mobility Scooters Direct reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with, and reimburse, Mobility Scooters Direct in asserting any available defenses. 

Liability disclaimer 

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. STATEWIDE MOBILITY, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME WITHOUT NOTICE. 

STATEWIDE MOBILITY, INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. STATEWIDE MOBILITY, INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STATEWIDE MOBILITY, INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF STATEWIDE MOBILITY, INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 

Termination/access restriction 

Statewide Mobility, Inc. reserves the right, in its sole discretion, to terminate your access to www.www.mobilityscootersdirect.com and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this Agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the website. Use of the website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms, including, without limitation, this section. 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Mobility Scooters Direct as a result of this agreement or use of the Site. Mobility Scooters Direct’s performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of Mobility Scooters Direct's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the website or information provided to or gathered by Mobility Scooters Direct with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this agreement shall continue in effect. 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Mobility Scooters Direct with respect to the website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Mobility Scooters Direct with respect to the website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English. 

Changes to Terms 

Statewide Mobility, Inc. reserves the right, in its sole discretion, to change the terms under which www.www.mobilityscootersdirect.com is offered. The most current version of the terms will supersede all previous versions. Mobility Scooters Direct encourages you to periodically review the terms to stay informed of our updates.