Mobility Scooters Direct Repair Service Agreement
Please read the information on this page prior to clicking on the "I UNDERSTAND & AGREE" link at the bottom of the page to submit your service request.
Statewide Mobility Inc DBA Mobility Scooters Direct has many partners throughout the United States that offer repair services for power wheelchairs and mobility scooters. Mobility Scooters Direct is not a service provider, we are a new product retailer that offers a referral service for repairs and white-glove deliveries. Statewide Mobility has developed relationships with service providers on a national level which we utilize to facilitate service requests for our customers and those seeking repairs on powered mobility products like scooters and wheelchairs. Since the service providers get a new customer when we refer customers to them, they agree to give us the lowest pricing on an in-home service request which means you save money.
Service Provider Agreement
If your mobility scooter or power wheelchair is not working, you can count on our network of trusted technicians to serve you at a fair price. Our referral fee is $99.99 which simply covers the travel costs and diagnosis to get an experienced mobility product technician dispatched to your house. The $149.99 fee is non-refundable and all sales are final. We have technicians in all major metropolitan areas that are willing to drive a total of 100 miles round trip to provide you with an evaluation of your mobility product issue. Individuals who live outside of a major metropolitan area may be required to pay for mileage if the total round trip is over 100 miles. We charge $1.75 for every mile above 100 miles.
We do not service Hoveround products, hospital beds, lift systems or ramps. We ONLY service mobility scooters or power wheelchairs.
What is not included with the $149.99 fee: Any replacement parts and/or services needed to repair the product(s) are not included. If parts are needed or if repairs are needed, the service provider will provide you with a quote.
On the next page, a form will need to be filled out which will ask for basic information regarding your service request. After submitting your $149.99 payment online, a service coordinator will contact you within 1 to 2 business days on average. Should you have any questions, you can always contact us via phone, chat or email.
Be sure to keep your service request Order # handy as the service technician may ask you for it.
Schedule My Appointment
If you have read and fully understand the information on this page click on the button below to submit your payment and service call request. By clicking on the button below, you agree to the terms on this page and understand that all sales are final and that there are no refunds.