Contact Us

If you are an existing customer and you need help with your product or order, please fill out our customer service request form at the bottom of this page.

Please note, that our sales department does not have access to shipping or tracking information regarding your order's arrival. If you need help with shipping or tracking information, please create a help ticket on our website by filling out the help ticket request form.

Mobility Direct Department Directory

Customer Service Department Phone Number: 877-460-1646

Customer Service Department Email: NOT AVAILABLE, USE HELP TICKET FORM.

Sales Department Phone Number: 877-721-7748

Sales Department Email:

Parts Department Phone Number: 877-321-3241

Parts Department Email:

Mailing Address

SE Florida: 1145 S Military Trl, Deerfield Beach, Florida 33442

SW Florida: 27241 Bay Landing Dr, Unit 11, Bonita Springs Florida, 34135

Business Hours

Business office hours: 9:00 am - 5:00 pm (EST) Monday-Friday

Sales office hours: 9:00 am - 7:00 pm (EST) Monday-Friday

Weekend sales hours: 10:00 am - 5:00 pm (EST)

Customer Service Request Form

Please note, that we only reply to service requests made by existing customers. You MUST provide an order number, full name, or email that was used to place the order.