Pride i-Go™ (SC20)

$2,439.00
In stock
SKU
SC20

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Important Information

Pride Mobility is the most trusted name brand in Mobility. They include an industry-leading warranty and a 1-year in-home repair contract. We highly recommend consulting with our product experts before placing your order. Make sure to charge your batteries daily for the first 2 weeks during the break-in period. The batteries must be broken in for a few weeks to reach optimal range.


Select Options Below

The i-Go Scooter by Pride Mobility

If you are looking for a lightweight mobility scooter that is designed for traveling, then look no further. This travel-friendly, 3-wheel mobility scooter was released in the first quarter of 2023 and it's designed to provide avid travelers with many years of hassle-free use. The i-Go not only folds into the shape of a suitcase, but it also comes apart to make it easy to load into the trunk of a car. When it's folded, you can split the unit in half, and the heaviest piece only weighs 32.8 lbs! Check out our video playlist below to learn more about this awesome folding mobility scooter!

 

IGO Mobility Scooter Specifications

The I Go by Pride Mobility, is one of many travel scooters that belong to the Go-Go Mobility Scooter Series. This model is unique because it is the only folding mobility scooter that comes apart and that works with a lithium battery (25.2 Volt, 9.6 AH). Mobility scooters with Lithium Batteries tend to have better warranty protection, they weigh about 1/2 of the weight of an SLA battery, and they provide great travel range. The iGo mobility scooter can travel up to 9.3 miles with a 200 lb load. It can reach up to 4 mph as the top speed, and it has a 275 lb weight capacity.

 

When unfolded the scooter is 44" long, and 20.3" wide. This scooter can handle ADA handicap ramps and other inclines that are less than 6 degrees in most cases. The turning radius is 45.9 inches and it even has a feature that reduces the speed automatically when making a turn for safety.

 

The seat is 15.5" wide and has a removable backrest that also flips down. You can purchase armrests as an optional accessory for the i-Go if you need them. The rear tires are perforated, and 9" in diameter. Perforated tires provide a smooth ride, and they never need to be serviced. The front tire is 8" and is attached to the hub motor. The brakes are automatic, so you don't need to worry about a brake lever. Overall, it's a very safe scooter, and perfect for many applications.

Why We Recommend This Model

The S20 scooter is a great option if you want an indoor mobility scooter, as it has a great turning ability and a compact shape. It's also great for use as an outdoor mobility scooter because it has big tires and can handle traversing over grass (for short periods, not full-time).

 

If you plan on going on a trip, the i-Go is probably one of the best options out there. The fact that it can fold up into a compact shape makes it super easy to fit into the trunk of most vehicles. You can remove the battery pack, and bring it inside to charge the battery while the unit remains in your trunk. This is perfect for those trips to theme parks or any travel destination. It's one of the only scooters that have the safety feature to automatically reduce speed when taking a turns to avoid tipping the scooter over.

 

Customers really love the 4 matte color options that are available for this model too, they are very modern and turn heads as you ride by. The scooter comes with a USB charging port which can be used to charge your cell phone when your battery is dying too. No other folding mobility scooter is as easy to fold as this one, the fact that it can also come apart is just icing on the cake. With the unit taken apart, the 2 pieces are so light, almost anyone can pick it up.

Mobility Product Parts

As a dealership we carry different brands which give us access to all the parts for that specific brand that are still being produced. To see all of our parts listing, you can visit our mobility scooters parts page. For further assistance, you can also call our Mobility Direct Parts Department Phone Number: 877-321-3241.

User Manual & Sales Brochure

To download or view a copy of the user manual please click this Pride I-Go user's manual link.

 

To download or view a copy of the brochure please click this Pride I-Go brochure link.

 

To download or view the Service Explainer please click the Pride In Home Service Explainer link.

 
More Information
ManufacturerPride Mobility
Maximum SpeedUp to 4 MPH
Weight Capacity275 Lbs
Total Weight65.4 Lbs
Heaviest Piece32.8 Lbs
Travel Range7 - 9.3 Miles
Ground Clearance4.25"
Incline Rating
SuspensionNo
Air Line FriendlyYes
Overall Length44”
Overall Width20.3”
Overall Height36.5" with Tiller Fully Raised
Folded Dimensions15” L * 20.5” W * 29” H
Drive ModesFront (2 Speed Modes)
Cup HolderNo - Optional Accessory
Turning Radius45.9”
Seat TypeHalf-Back Seat
Seat Width16”
Seat Depths16”
Seat Back Height11"
Seat to ground height22.25”
Max Seat to Deck Height15.5"
Hitch ReceiverNone
Folding BackrestYes
Seat ReclineNo
Seat ReclineNo
Seat BeltNo
Seat MaterialPolypropylene
Seat RotationNo
Seat SliderNo
Seat Post TypePlatform
Seat RemoveableYes
Elevating SeatNo
Power Elevating SeatNo
Removable Armrests No - Optional Accessory
Adjustable Tiller FeatureYes - Tiller Lever
Throttle TypeTwist Throttle (Right Hand)
Tire TypeSolid
Front Tire Size8”
Rear Tire Size9”
Wheel Base36"
Basket IncludedNo
Storage CompartmentsYes - Rear
Lights EquippedYes - Front
HornYes
MirrorsNo - Optional Accessory
Key FobNo
Alarm SystemNo
Battery TypeLifePo4: 25.2v 9.6AH
Battery Weight4.8 Lbs
Number of Batteries1
Battery Charger Specs24 Volt 3.5 amp
Battery Charger Typelithium-ion
Battery Charger ConnectionXLR (3-pin)
Watt Hours241.92
Charging Port(s)On Battery Box
Speaker SystemNo
Motor SizeBrushless motor
Digital DisplayNo
USB Charging PortYes
Service ContractYes
Service Agreement Length1 Year
Battery Warranty1 Year including charger
Electronics Warranty2 years on electronics (does not include charger)
Motor Warranty1 Year Limited
Structural Warranty3 years on frame

Pride Mobility Mobility Scooter Warranty

Limited Lifetime Warranty

Mobility Scooters Direct is proud to back Pride Mobility’s scooter and power wheelchairs manufacturer warranty. For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the orignal purchaser, free or charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship. STRUCTURAL FRAME COMPONENTS, INCLUDING: MAIN FRAME | SEAT POST | FORK | TILLER FRAME

Limited Two Year Warranty

For two years from the original date of purchase, Pride will repair or replace at their option to the original purchaser, free of charge, any of the following parts that are found defective by an authorized provider of Pride Mobility, the transaxle, brake, bushings, bearings, motor brake (electronic function only), electronic controllers, joysticks, chargers, wire harnesses, and any other electronic sub-assembly.

Limited Six Month SLA Battery Warranty

The SLA batteries in your unit are covered by a separate six-month warranty provided by the battery manufacturer and they are not warranted by Pride Mobility whatsoever. NOTE: STARTING FROM THE DATE OF DELIVERY, BATTERY CHARGE MUST BY MAINTAINED TO ENSURE WARRANTY COVERAGE. FOR MOBILITY PRODUCTS WHICH ARE NOT USED REGULARLY, OR DURING PERIODS OF STORAGE PRIOR TO AND AFTER PURCHASE DATE, BATTERIES MUST BE CHARGED ONCE A WEEK , FOR 24 HOURS. FAILURE TO DO SO WILL VOID THE BATTERY WARRANTY. 

LifePo4 Battery Warranty Information

Each product that comes with Lithium batteries, will have a warranty that is specific for that model. Below is a chart showing the warranty information for each model that either comes with lithium batteries, or that can be upgraded to have lithium batteries. Lithium batteries are including LifePo4 chemistry.

pride mobility lithium battery warranty

Reconditioned Units Warranty

All recondition units are covered by a six month warranty from the original date of purchase.

Warranty Exclusions

This warranty does not provide for the items that may require replacement due to normal wear and tear. Those items as follow, the ABS plastic shrouds, motor brushes, upholstery and seating, brake pads, tires and tubes, and fuses and bulbs.
They also do not cover circumstances beyond the control of Pride Mobility. Labor, service, shipping and any other charges for repair of the product, unless specifically authorized in advance by Pride Mobility. No repair and or modifications to the units in any part without specific consent from Pride Mobility. Exclusions also include contamination, abuse, misuse, accident or negligence, battery fluid spillage or leakage, use other than normal design specifications, improper operation, maintenance, or storage.

Please note that if there is an increased operational noise in the transaxle, the warranty will not apply. This means the unit was abused and excessive strain was put on the scooter or power wheelchair. Batteries found to be completely discharged will not be warranted. Batteries found to have gradual deterioration will also not be covered under warranted because of normal wear and tear use. For more specific warranty information to a specific product please read the user manual provided online or with the product.

Service Checks & Warranty Service

Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Failure to follow the instructions, warnings, and noties in the owner's manual and those located on your product product can result in personal injury or product damage and will void Pride's warranty.

 

Proposition 65 warning

prop 65 warning POWER CHAIRS & SCOOTERS - WARNING: This product can expose you to chemicals including lead and lead components, which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm.For more information go to www.P65Warnings.ca.gov.

CRUCIAL INFORMATION:


YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT. 


YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.


IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING. 


MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES. 


Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy


NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly. 


Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.


If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to: 


1. Request a return authorization (RMA) from our customer service department. 


2. Repackage the product in the original packaging.


3. Ship the product back to one of our receiving locations. 


Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount. 

How to Handle Your Product Delivery


Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:


NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.


VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.


EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.


CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.