Heartway USA S12X Vita Monster Mobility Scooter
All orders that are processed will be voided unless a pre-order is requested specifically via phone, chat or email. Please contact a sales representative if you wish to do a pre-order and reserve your Monster when they're available again.
Heartway USA S12X Vita Monster Mobility Scooter for Sale
The Heartway USA S12X Vita Monster mobility scooter is one of the best heavy duty mobility scooters on the internet sold by Mobility Scooters Direct. When it comes to a heavy duty scooter they can be very pricey especially in retail stores. The S12X Vita Monster mobility scooter is a great scooter for outdoor travel. The Heartway S12X Vita Monster mobility scooter features a large and comfortable 20" seat, and can travel up to 28 miles per charge. The smart electronics on this heavy duty scooter gives you quality assurance your product will not fail you. As there is many different types of heavy duty mobility scooters out there, but this S12X Vita Monster mobility scooter really sets a great impression with us here at Mobility Scooters Direct. Please note that there is a back-order on the Vita Monster and if you place an order you will be placed on the waiting list. A sales representative will call you to confirm your order.
S12X Vita Monster Mobility Scooter by Heartway
Heartway USA came out with this reliable folding S12X Vita Monster mobility scooter. It's innovative technology allows users to easily ride through most tough terrains while managing a large weight capacity. It's weight of 330 lbs allows for great power and performance. The S12X Vita Monster has great maneuverability for a heavy duty model, turning at radius of 53". Did we also mention that this mobility scooter is capable of holding 350 lbs in weight. When it comes to your folding mobility scooter purchase, Mobility Scooters Direct offers the best prices Online. Give us a call as we will beat any competitors advertised price. That's right, guaranteed we will beat any price at Mobility Scooters Direct on Heartway USA S12X Vita Monster scooter.
The S12X Vita Monster Mobility Scooter is a great option if you're looking to purchase a durable full size elderly scooter, you can always view the rest of our options on our full size mobility scooters page. Alternatively, if you'd like to see a complete list of all our mobility scooters with the option to use inventory filters (i.e. price, brand, speed etc) click on the main tab at the top of the page. Click here to see all of Heartyway USA Mobility Scooters that we offer.
Why the S12X Vita Monster Mobility Scooter is Great for Travel
- Model: S12XVITAMONSTER
- 22" Sport Seat
- Only Weighs 330 lbs
- Independent Double A-Arm, Rear: 3D Suspension
- 900W 4-Pole Motor, Transaxle Gear
Click here to download the Heartway Vita Monster 4 Wheel Mobility Scooter Owners Manual.
Heartway’s Standard Warranty
The covered standard warranty are for parts only, will be 3 years on frame, and 1 year on Electronics parts, like motors, and control panel..etc. No warranty on wear & tear items like tires, arm pad, etc.
Heartway’s Extended Labor Warranty Program:
The Extended Labor Warranty Program (HWL) can be added for an additional $150.00 and covers cost for labor involved the first 12 month, which is not covered by the Standard warranty. For example, if you customer has a scooter top panel doesn't work after 6 month of new purchase from us, and the customer (or you purchased for that scooter for your customer) did purchase the HWL when scooter shipped.
With the Standard Warranty Coverage, Heartway will send out the part needed to customer's address, and needed parts sent back to us to be verified. Customer will have to replace (labor) the parts on their own or pay technician to do the repair work. With the Extended Warranty Coverage, if within the first year a warrantied part needs to be replaced, Heartway will verify the issue, and if labor is needed, they will pay to send technician to fix it according to the terms and conditions.
|Weight Capacity||350 LBS|
|Weight of Product||330 LBS|
|Weight w/Batteries||330 LBS|
|Maximum Speed||11.5 MPH|
|Travel Range||28 Miles|
|Battery Type||24V Lead Acid Rechargeable Battery|
|Battery Size||12V 75Ah (pair)|
|Battery Charger||Off-board 8 Amp|
|Suspension||Front: Independent Double A-Arm, Rear: 3D Suspension|
|Electronics||S-DRIVE 200 Amp|
|Wheels: Rear||15″ x 6.5″|
|Wheels: Front||13″ x 5″|
|Motor Size||900W 4-Pole Motor, Transaxle Gear Ratio 25:1|
|Seat Type||Sport Seat|
EV Rider Limited Three Year Warranty
Mobility Scooters Direct backs EV Rider’s manufacturer warranty which is a limited three-year warranty. This warranty is good for all structural frame complements, including platform, seat post, and the frame and tiller. These warranties are only guaranteed to the original purchaser and they are not transferable.
Limited One Year Warranty
One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.
6 Month Limited Warranty
All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:
- Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
- Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
- Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
- Used other than for the purpose of the purchaser’s mobility.
- Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
- Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
E-Wheels Warranty Info - Medical Scooters Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Six Month Warranty
Six (6) Months from the date of purchase on the batteries and charger. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
WARRANTY EXCEPTIONS AND EXCLUSIONS Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. Damage, Accidental Damage and Misuse Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling or by email at “[email protected]”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
SHIPPING DAMAGE AND SHIPPING POLICIES Shipping Damage
In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps.
Shipping – Domestic
When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.
Shipping – International
When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.
*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*