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EV Rider - Vita Express

Name: EV Rider - Vita Express
Brand: EV Rider
SKU: S23VITAEXPRESS
Price: 3795 USD
Availability: InStock

$3,795.00

In stock

SKU

S23VITAEXPRESS

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Important Information

EV Rider is one of the most in demand brands when it comes to Mobility products. They include a 1 year parts warranty for your mobility scooter purchase. We highly recommend consulting with our product experts before placing your order. Make sure to charge your batteries daily for the first 2 weeks during the break-in period. The batteries must be broken in for a few weeks to reach optimal range.

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Color

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Shipping Options

Standard Curbside Delivery - FREE

Optional Accessories

Mobility Direct Cup Holder + $15.00

Mobility Direct Side Arm Bag + $15.00

Weather-Cover + $75.00

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Description

Vita Express 4-Wheel Scooter

If you want a reliable 4-wheel mobility scooter that has suspension and good tires, then you won't want to miss out on this option. The Vita Xpress scooter comes with big 13" tires and has 3" of ground clearance which makes it great for riding on grass and outdoors in general. The Vita Express is made by EV Rider, out of Southwest Florida. EV Rider has been producing high-quality mobility scooters for a long time and they have a great reputation. That is why we proudly carry this product and all of their other mobility scooters.

This model, known as model S23, is capable of supporting up to 350 lbs while reaching top speeds of 7.5 MPH. It can travel up to 25 miles on a full charge and has a very comfortable ride. This is because it has full suspension and air-filled tires. This is a great option for traveling to the grocery store, park, or even doing some off-roading. Check out the video below to see this amazing product in action.

Why We Recommend This Model

The S23 Vita Express is a great option for someone who wants an off-road electric scooter that has suspension and that falls on the lower end of the average price-point for these types of scooters. Most 4-wheel mobility scooters that have suspension and the bells and whistles that this one has will usually be about 10% to 20% more expensive. This is a very fairly priced scooter that comes with a great warranty backed by a great manufacturing company. Simply put, if you want a reliable 4-wheel scooter that is comfortable to use for long periods, this might just be the right model for you.

Mobility Product Parts

As a dealership we carry different brands which give us access to all the parts for that specific brand that are still being produced. To see all of our parts listing, you can visit our mobility scooters parts page. For further assistance, you can also call our Mobility Direct Parts Department Phone Number: 877-321-3241.

Online User Manual & Product Brochure Downloads

To download a copy of the user manual please click this Vita Express 4-Wheel Mobility Scooter user manual link.

To download a copy of the brochure please click this EV Rider - Vita Express 4-Wheel Mobility Scooter brochure link.

Specifications

More Information
Manufacturer	EV Rider
Maximum Speed	Up to 7.5 MPH
Weight Capacity	350 LBS
Total Weight	258 LBS
Travel Range	Up to 25 Miles
Ground Clearance	3.00"
Incline Rating	10°
Suspension	Yes - Front & Rear Coils
Overall Length	55"
Overall Width	26"
Overall Height	53"
Drive Modes	FWD & REV (2 Speed Mode)
Peak Motor Watts	750
Cup Holder	No - Optional Accessory
Turning Radius	49"
Seat Type	Captains Seat
Seat Width	20"
Seat Depths	20"
Seat Back Height	20"
Height Adjustable Seat	Yes
Hitch Receiver	1" Universal Hitch
Folding Backrest	Yes
Seat Recline	No
Seat Recline	No
Seat Belt	No
Seat Rotation	Yes
Seat Slider	No
Seat Post Type	Clover
Seat Removeable	Yes
Elevating Seat	No
Power Elevating Seat	No
Height Adjustable Armrests	No
Width Adjustable Armrests	No
Flip-Back Armrests	Yes
Removable Armrests	Yes
Adjustable Tiller Feature	Yes - Tiller Lever
Throttle Type	Ambidextrous Lever System
Tire Type	Air Filled
Front Tire Size	13"
Rear Tire Size	13"
Basket Included	No
Storage Compartments	No
Lights Equipped	Yes - Front & Rear
Horn	Yes
Mirrors	Yes - 2
Key Fob	No
Alarm System	No
Battery Type	SLA: 12V 80 AH
Number of Batteries	2
Battery Charger Specs	24 Volt 5 Amp
Battery Charger Type	SLA
Battery Charger Connection	XLR (3-pin)
Watt Hours	1920
Charging Port(s)	On Tiller
Speaker System	No
Motor Size	4-Pole
Digital Display	No
Controller Type	Rhino2-120A
USB Charging Port	No
Service Contract	No
Service Agreement Length	None
Electronics Warranty	1-Year Limited
Motor Warranty	1-Year Limited
Structural Warranty	3 Year Limited

Warranty

EV Rider Limited Three Year Warranty

Mobility Scooters Direct backs EV Rider’s manufacturer warranty which is a limited three-year warranty. This warranty is good for all structural frame complements, including platform, seat post, and the frame and tiller. These warranties are only guaranteed to the original purchaser and they are not transferable.

Limited One Year Warranty

One (1) year from the date of purchase, if any part or electronic component of the Scooter or charger is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact the dealer/company from whom you purchased your EV Rider product.

6 Month Limited Warranty

All spare parts carry a six month limited warranty from the day of sale. This includes replacement batteries and chargers sold separately from the original scooter purchase.

SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the expense of the purchaser.

Warranty Exclusions

ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).

The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-NRide scooter.

Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This Warranty excludes:

Batteries that are provided free with the scooter. See the EV Rider invoice/packing slip for additional detail.
Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC.
Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider, LLC.

Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

Returns

CRUCIAL INFORMATION:

YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT.

YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.

IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING.

MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES.

Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy.

NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly.

Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.

If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to:

1. Request a return authorization (RMA) from our customer service department.

2. Repackage the product in the original packaging.

3. Ship the product back to one of our receiving locations.

Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount.

How to Handle Your Product Delivery

Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:

NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.

VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.

EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.

CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.