Drive Medical Nitro™ 3-Wheel Rollator

30-Day Return Policy (Summary)

We want you to feel confident when ordering from us. That’s why every purchase includes a 30-day return window to report issues and request a return if needed.

If your item arrives defective or not working correctly:
We will work quickly with the manufacturer to repair, replace, or provide a solution, which may include a return, depending on the situation.

If you need to return a product for any other reason:

• A Return Authorization (RMA) is required
• The product must be repackaged in the original packaging
• A restocking fee of up to 20% may apply
• Return shipping costs are the responsibility of the customer

All returns are inspected upon arrival, and any damage or missing components may result in additional deductions.

Before You Order (Important)

• Please keep your original packaging in case a return is needed
• We recommend speaking with a mobility expert to ensure you select the correct product
• Most products ship via freight (18-wheeler), so delivery access must be confirmed

Failure to accept delivery or ensure proper access may result in return and restocking fees.

This is a summary of our return policy.
For full details, please review our complete policy here:
View Full Return Policy

Questions?
Call (877) 460-1646 or email [email protected]