EZ ACCESS SUITCASE® Singlefold AS Ramp

Name: EZ ACCESS SUITCASE® Singlefold AS Ramp
Brand: EZ Access
SKU: Singlefold AS
Price: 205 USD
Availability: InStock

In stock

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Parts Warranty & Shipping Policy

Mobility Direct works with reputable manufacturing companies and importers that are typically willing to support our customers in good faith when an item is defective or damaged upon receipt. When an item arrives that is defective, typically the manufacturing company will send a replacement part out at no additional charge to the customer. Items that are incompatible are not eligible for returns in most cases, please review the information on this page before placing your order.

Shipping Policy:

We do not guarantee shipping delivery times. Once an item is shipped, you will be subject to the return policy. If your item has not shipped, you can request a cancellation and we will issue a 100% refund to the payment method that was used to purchase the part.

Please follow the steps below to help us provide you with a resolution if an item arrives damaged. Mobility Direct will work with the manufacturer to find a resolution if you receive an item that was damaged while shipping. Typically, the manufacturer will require documentation of the damage to file a claim with the shipping company. Once the shipping claim is approved, the manufacturer will send a replacement item in most cases.

NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and/or accept your delivery without making exceptions.

VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears in any of the packaging, please notate the extent of the damage with pictures, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect it before you accept the delivery.

EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. If the item was shipped without a signature required, please immediately notify our customer service department at (877) 460-1646. Please provide pictures of the packaging prior to opening the package.

CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

Parts Warranty Information

If you order a part from our website, without providing a serial number to a parts department agent from Mobility Direct, you may lose the right to return an item. We do not accept returns due to compatibility issues unless you provide the serial number for the product you are ordering a part for. Serial numbers need to be provided to a Mobility Direct parts department member via phone or email. You can also provide your product's serial number while adding an item to your cart, and our team will review the compatibility before shipping the item. If you ordered an item that is not compatible, and we received your serial number prior to making the purchase, then we may issue a return authorization. Returns will only be considered when a serial number is provided. No exceptions.

Warranty coverage is provided by the manufacturer of the part you order from Mobility Direct. Our manufacturing partners decide whether or not a warranty claim is approved, not Mobility Direct. Mobility Direct does not provide warranty support or claim approval for parts. If you receive an item that is defective, you can contact Mobility Direct's customer service department to request a warranty claim for you. Mobility Direct agents will contact the manufacturer on your behalf and request approval for a warranty claim if the item is defective or arrives damaged. If the manufacturer denies the warranty claim request, Mobility Direct is not capable or required to take any further action.

Parts Return Policy

Mobility Direct at its sole discretion will decide if a part is eligible for a return based on several factors. The first factor will be if the serial number was provided when making the purchase. Most scooters, power wheelchairs, lift chairs, and vehicle lifts go through version updates. When version updates are made, parts may become incompatible with the older versions. The compatibility of parts is dependent on the serial number of your product, therefore, it is strongly advised that you provide a serial number when making a purchase to ensure that it will be compatible with your product. You can provide a serial number to any of our agents via email, or phone or when checking out on our website. If you do not provide a serial number prior to making a purchase, your part order will not be eligible for a return.

Mobility Direct and the manufacturing partners that we work with will not approve returns for the following items in most cases:

Batteries
Tires & Wheels
Motors / Transaxle Assemblies
Controllers
Cargo Storage & Rack Accessories
Ramps
Shrouds & Body Panels
Electrical Boards

If you would like to request a return, please create a help ticket by filling out the form on this page

You may also call (877) 460-1646 to request a return. Once a return request has been made, we will review the sales order, and associated communication with our team to decide if a return authorization is going to be provided or not.

If you receive a return authorization from one of our agents, you may be required to repack the item in the original packaging to have it shipped back. You may be responsible for the cost of the return shipping. All parts are subject to a 20% restocking fee. If one of our agents recommended a part that is not compatible with your model, we may waive the restocking fee and return shipping fee in good faith. Mobility Direct may provide a pre-paid return shipping label at its own discretion.

Total Weight	12.000000
Brand	EZ Access
Overall Width	29.5"
Total Weight	12 LBS - 30 LBS
Max Load	500 LBS +
Weight Capacity	Up to 800 LBS
Foldable	Yes

When purchasing an EZ Access ramp through Mobility Direct, you are going to receive warranty coverage from the manufacturer directly. We do our best to keep all warranty information updated, but some manufacturers update their warranty verbiage without notifying dealers. The warranty may change without notice and our web page may have a warranty that is out of date. Please check with the manufacturer directly to ensure the warranty information is up to date.

1. Homecare Products, Inc., dba EZ-ACCESS (“Manufacturer”), hereby warrants its products shall be free from defects in material and workmanship under normal use and service for the lifetime of the product. This limited warranty is applicable to the Manufacturer’s parts and components only (i.e., the warranty excludes powder-coated finish, applied non-skid tape, etc.).

2. The manufacturer’s obligation and purchaser’s sole remedy under this warranty is limited to, at the Manufacturer’s option, repair or replacement of parts and components, which upon examination shall disclose to the Manufacturer’s reasonable satisfaction to have been defective. The repair or replacement of a defective product under this warranty will be made by the Manufacturer without charge for parts or labor. In the case of a discontinued product, the Manufacturer reserves the right to replace the product with a new product of comparable value and function. The manufacturer also reserves the right to refund the purchase price as its exclusive warranty remedy. Purchaser must contact Manufacturer to request service prior to asserting any claim pursuant to this warranty. The manufacturer will then, at its option, either issue a Return Authorization (RA) for the return of the product or schedule an examination of the product on location. This limited warranty extends to the original purchase and delivery only and is non-transferable. Proof of purchase is required.

3. The manufacturer’s liability is limited to the items set forth above and no part of this warranty shall extend to loss or damage exacerbated by the purchaser’s failure to mitigate same, any alleged defect not reported by purchaser within thirty (30) days after discovery, or loss or damage due to (a) installation, alteration, relocation, faulty maintenance, improper loads, negligence, accident, vandalism, misuse, or abuse; (b) ordinary wear and tear; (c) shrinkage, warping, fractures, discoloration, etc. within reasonable tolerances caused by aging or exposure to the elements including dampness, condensation, or corrosion; (d) changes in grading or landscaping of the surrounding ground; (e) defects in adjoining or contiguous structures; (f) soil movement or changed site conditions; or (g) acts of God, including, but not limited to fire, explosion, smoke, water escape, windstorm, rain, hail, lightning, falling trees, insects, aircraft, ground vehicles, floods, snow, ice, and earthquakes. Under no circumstances shall the Manufacturer be liable for injury to any person or damage to any property whatsoever by virtue of this warranty or otherwise.

4. DISCLAIMER: THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORILY OR OTHERWISE. HOWEVER, IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED BY FEDERAL REGULATION OR IN ANY JURISDICTION WHERE PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THIS LIMITED WARRANTY DESCRIBED HEREIN.

5. THE MANUFACTURER SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS THE REPLACEMENT OF THE DEFECTIVE WORKMANSHIP. THE MAXIMUM LIABILITY OF THE MANUFACTURER UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.

6. This warranty is in addition to, and not in limitation of, any and all other rights and remedies to which the purchaser may be entitled at law or in equity. Federal regulations and some state statutes may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to a particular purchaser. This warranty provides specific legal rights, and the purchaser may have other rights which may vary by jurisdiction. Manufacturer reserves the right to change or improve its product without any obligation to change or improve any product previously manufactured.

In stock

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SKU Singlefold AS

Customizable Options:

Size Options *

2’

3’ + $25.00

4’ + $115.00

5’ + $180.00

6’ + $255.00

Shipping Options *

Standard Free Shipping

SUITCASE® Top Lip Extension *

Yes + $80.00