Please head over to Harmar’s website to check compatibility for both the mobility scooter/power wheelchair and the lift. Here is the compatibility checker: http://harmar.com/calculator If there are no results or it indicates a poor match, give us a call so we can assist you. If everything checks out, you can purchase […]
I ordered the wrong part, what can I do?
A common question that we get is “What happens if I ordered the wrong part?” or “What do I do if I ordered the wrong part?”. Unfortunately, parts are non-refundable. Please review our return policy for other products if you are curious about ordering the wrong scooter. Andrew FataloAndrew Fatalo […]
Can I purchase a warranty after buying my scooter or power wheelchair?
No – you can only buy a warranty during the time of your original purchase. The manufacturers do not provide warranties for used products. Andrew FataloAndrew Fatalo is the owner of Statewide Mobility Inc & Mobility Scooters Direct. He has been in the mobility product industry since 2005 and knows […]
Do power wheelchairs ship already assembled?
A common question that shoppers ask us is “do your electric wheelchairs come pre-assembled?” or “when I buy a power chair will I need to put it together?” and the simple answer is yes, in most cases. Most power wheelchairs arrive with the seat and battery in separate packaging in […]
What is the difference between doorstep delivery, inside delivery, and white glove delivery?
Door Step Delivery – This delivery method involves getting the product delivered to your front door step. This means the delivery driver will NOT bring the unit inside of your home. Inside Delivery – This delivery method involves getting the product delivered to your home and brought inside to the home. […]
Do you provide shipping outside of the US?
Shipping to Hawaii, Puerto Rico, and Alaska is available for select products, generally only the smaller compact ones. You will need to pay for shipping when shipping to those 3 locations. Please contact our sales department for a quote to ship to Hawaii, PR, or Alaska. A question that we […]
What types of warranty options are available?
Afikim offers a 2-year in-home service contract for all of their scooters. That means you get the standard warranty AND a contract to cover the labor expenses for warranty claims in the first 2 years. Pride Mobility, Drive Medical, Golden Technologies & Shoprider automatically include a 1-year in-home service contract […]
How long does it take for shipping?
When orders are placed before noon (12:00 PM EST), we usually get them shipped out on the same day if they’re in stock. If the item is not in stock, we will ship the item as soon as it becomes available from the manufacturer. Once the item is shipped, you […]
What is the most reliable power wheelchair?
The most reliable power wheelchair based on our extensive experience would be the Pride Mobility Jazzy Select Elite power wheelchair. On our blog, we have a dedicated blog post for both the most reliable power wheelchairs and mobility scooters. Feel free to skim the blog post to find the information solely […]
Which power wheelchair has the highest weight capacity?
The power wheelchair that has the highest weight capacity would be the Boss 6 Series Power Wheelchair which can be found here and allow users up to 600lbs. Andrew FataloAndrew Fatalo is the owner of Statewide Mobility Inc & Mobility Scooters Direct. He has been in the mobility product industry since […]