When orders are placed before noon (12:00 PM EST), we usually get them shipped out on the same day if they’re in stock. If the item is not in stock, we will ship the item as soon as it becomes available from the manufacturer.

Once the item is shipped, you will receive a tracking number to track your product delivery with the designated courier. Most times, you can expect your mobility scooter to be shipped within 4-5 business days after placing your order, with an estimated delivery time of 1-2 weeks. However, it is crucial to keep in mind that the actual shipping time can vary. If you are located closer to one of the distribution centers, you may receive your scooter a bit sooner, while destinations farther away may experience slightly longer delivery times.

In these challenging times of global supply chain issues and the lingering effects of the pandemic, it is important to note that shipping ETAs are subject to change, and unforeseen delays may occur, which are beyond our control. Our dedicated sales team is committed to keeping you informed every step of the way.