Returns for purchases must be pre-authorized by Mobility Scooters Direct.com and are subject to a 20% restocking fee. Return shipping fees will also be charged as well. Because of FDA regulations, mobility scooters and power wheelchairs must be inspected and tested upon return. Due to the weight and DOT standards for shipping heavy items with batteries, the return shipping costs tend to be anywhere from $100 – $250 depending on the size and battery type.
Andrew Fatalo is the owner of Statewide Mobility Inc & Mobility Scooters Direct. He has been in the mobility product industry since 2005 and knows a ton about e-commerce marketing. Further, Andrew Fatalo holds numerous mobility product certifications that are all are up to date. He gives back to the handicap community by hosting mobility scooter and electric wheelchair give-aways which you can learn more about by following his companies on Facebook.