Many of our products come with a Manufacturers Contract purchased by us to protect you. Because we care about our customers and their well-being, we provide a contract that covers you for parts & labor/service for one year. This service is rendered right in your home. The products that we purchase service contracts for is Pride Mobility, Golden Technologies, Drive Medical and Shoprider. Any product purchased on our website directly, by any of these brands, covers you hassle free.