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This is a question we receive from customers very often.
You can give us a call or visit our service repair website which is https://www.statewidemobility.com
When you buy a Pride Mobility product you get a free 1-year in-home service contract. If your unit is less than one year old, you can contact our customer service department by calling our toll free number or by emailing us. help @ mobilityscootersdirect (dot) com
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