Vive Knee Walker / Knee Scooter

$179.99
In stock
SKU
MOB1007

Free Shipping & No Sales Tax on Most Products

30-Day Hassle-Free Returns
On Most Scooters, Wheelchairs & Lift Chairs

Best Rated Knee Walker

If you're looking for a knee walker that offers the best value for the price, then you should consider the Vive Knee Scooter. This knee walker/scooter is great for users that weigh less than 300 lbs and that need something portable. It only weighs 25.5 lbs and the handlebar column folds down when you need to put it in the trunk of your car. It's equipped with front and rear brakes and 8" wheels that are great for indoors or out. There is an All-Terrain version available with 12" tires that are rugged and capable of handling the grass. This model is best used on flat surfaces and can be used on carpets too. We offer this knee walker with free shipping, tax-free and 5-star rated customer support. 

Unboxing & Assembly Video

Below is a video showing you how to unbox and assemble the ALL-TERRAIN version of this knee walker. NOTE: THIS IS NOT THE SAME MODEL THAT IS BEING SHOWN ON THIS PAGE. IT HAS BIGGER TIRES BUT ASIDE FROM THAT, IT IS IDENTICAL. 

 

Warranty Info

frame - 3 years
electrical - 12 months
batteries - 6 months
horn - 6 months
controller - 6 months
handles - 90 days
charger - 90 days
battery case - 60 days
wheels - none / on arrival 30 days
screws / bolts / nuts - none / on arrival 30 days
cushions / seats - none / on arrival 30 days
paint / panels - none / on arrival 30 days
keys - none / on arrival 30 days

More Information
Product Weight25.5 Lbs
Weight Capacity300 LBS
User HeightBetween 4'5" and 6'5"
Overall Length35"
Overall Height33" to 41"
Overall Width16"
Frame MaterialMetal
Seat TypeContoured Knee Pad
ManufacturerVive Health

1 Year Limited on The Motor

1 Year Limited on the Electronics

3 Year Limited on the Frame 

 

CRUCIAL INFORMATION:


YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT. 


YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.


IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING. 


MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES. 


Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy


NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly. 


Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.


If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to: 


1. Request a return authorization (RMA) from our customer service department. 


2. Repackage the product in the original packaging.


3. Ship the product back to one of our receiving locations. 


Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount. 

How to Handle Your Product Delivery


Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:


NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.


VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.


EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.


CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.