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Phoenix HD Mobility Scooter 3-Wheel

Name: Phoenix HD Mobility Scooter 3-Wheel
Brand: Drive Medical
SKU: PHOENIXHD3
Price: 1249 USD
Availability: OutOfStock

$1,249.00

Out of stock

SKU

PHOENIXHD3

Description

Buy the Phoenix HD 3-Wheel Mobility Scooter.

The Phoenix HD mobility scooter is a popular heavy-duty travel model offered by Drive Medical, it is one of the travel scooter with the highest weight capacity. This Phoenix HD offers many upgraded features. The Phoenix HD mobility scooter allows for up to 15 miles in drive range at 4 miles per hour in speed and can handle up to 350 lbs. in weight capacity. With a 43” turning radius, it has excellent movement and maneuvering when traveling. Built for most terrains the Phoenix HD mobility scooter 3-wheel is one of the best travel scooters to ride! Shop with confidence and get the lowest rates from Mobility Scooters Direct.com.

Where is the Affordable Phoenix HD Mobility Scooter Best for Travel?

Great for rugged terrains, the Phoenix HD for sale is the scooter to take on the go! The rear-wheel-drive and incline rating of 8 degrees will allow you to travel where other scooters can’t go. Also, with the travel range of 15 miles on a full battery charge and four miles and hour speed, you can plan to have all-day fun out with friends and family. This heavy-duty travel scooter has flat-free, non-marking tires which are nice for indoor shopping or in home-usage. The Phoenix has a great automatic power shutdown feature which is a nice benefit. If you were to forget to shut it off, it will shut down after thirty minutes if detecting no activity. This saves on battery life. The turning radius is at 43 inches which will allow you to have complete control when out in public. If out during the evening, the bright LED headlight will show you what is ahead of you as well as letting other people know that you are there. When you purchase this scooter, you can also purchase a trailer to connect to the scooter to take along with you for easy storage of your purchases or belongings.

Comfort Factors of the Phoenix HD Mobility Scooter 3-Wheel.

The Phoenix HD is a highly recommended 3-wheel mobility scooter that Mobility Scooters Direct has for sale. The easy to use control panel and comfortable seat gives you the assurances that you need to have complete and comfortable control for all day or night riding. Not everyone is built the same, so purchasing a scooter that has adjustments available is the best way to go. With the Phoenix HD, you can adjust the seat, the tiller angle, and the armrests to meet your own individual specifications in order to achieve optimal comfort. The smooth function of electromagnetic brakes will give you an even stop and not a jarring halt when you let go of the lever. Setting the speed control can be done with just a turn of a knob and the forward and reverse lever will allow you to travel down the sidewalk without any problems.

How to Transport the Phoenix HD 3-Wheel Mobility Scooter.

For those with an active lifestyle, this 3-wheel heavy duty travel scooter is a must have. If you do not need something this heavy, duty feel free to shop our vast selection of mobility scooters on this page. The Phoenix HD can be disassembled into four lightweight pieces without the use of tools and can be easily stored in the trunk of your vehicle or in the back of an SUV or van for transporting. Reassembling takes only a minute and can be done by just one person. The total weight of this scooter is only 115 pounds and once taken apart, the heaviest piece is only 32 pounds, making it easy to bring with you from one place to the next. The ground clearance is at 1.75 inches, so if you have a larger than average threshold in your home or to an area where you frequently visit, a threshold ramp may be an item that you would want to consider purchasing. A popular rubber ramp that sells at Mobility Scooters Direct.com is the EZ-Access ramp. This ramp is durable and can support up to 850 pounds in weight. Made of recycled rubber, it can withstand even the harshest of weather environments, and you can also trim it to fit a troublesome area. With an accurate 2.5-inch rise, the rubber base holds the ramp in place very well. If you have sliding glass doors in your home, this ramp can be used for easy access over the tracks as well. To see a listing of all available threshold ramps, click here.

Discounted Phoenix HD Mobility Scooter for Sale.

When looking for a heavy-duty 3-wheel travel scooter, you have quite a few places to look, but not many have authorization from the manufacturer like Mobility Scooters Direct does. This allows us to give heavy-duty scooters like the Phoenix HD at factory cost! The Phoenix HD 3 mobility scooter is one the best heavy-duty travel scooters Drive Medical has to offer and with Mobility Scooters Directs partnership we will be able to offer you the lowest price possible! Remember, when buying your mobility scooter by Drive from us, you get a large variety of handicap scooters made by Drive Medical at wholesale prices. Buy your very own Drive Medical Phoenix HD mobility scooter for sale in 3-wheel configuration today for the most affordable price online guaranteed! The Phoenix HD is a great option if you're looking to purchase an affordable heavy-duty mobility scooter, you can always view the rest of our options on our heavy-duty mobility scooters page. Alternatively, if you'd like to see a complete list of all our durable mobility scooters with the option to use inventory filters (i.e. price, brand, speed etc.) click on the main tab at the top of the page. Click here if you want to see all of Drive Medicals Mobility Scooters that we offer.

Why the Phoenix HD Mobility Scooter is Great for Heavy Duty Purposes

Model: PHOENIXHD3
Runs Great on Rugged Terrain
Only Weighs 115 lbs
Runs on 8" & 9" Flat Free Tires
17.5" Foldable Style Seat

Online User Manual

Click here to read or download the Phoenix HD 3-Wheel Travel Mobility Scooter Online Owner Manual

Click here to download the Phoenix HD 3-Wheel Mobility Scooter product brochure.

Specifications

More Information
Seat Width(s)	17.5"
Weight Capacity	350 lbs
Travel Range	15 miles
Maximum Speed	4 mph
Weight of Product	115 lbs
Heaviest Piece	32 lbs.
Ground Clearance	3.75"
Suspension	No
Turning Radius	43"
Motor Size	24V x 350W x 3600 rpm
Flip-Back Armrests	Yes
Seat Options	Rotates & Height Adjustable
Seat Depths	17"
Seat to Deck Height	23.75"
Battery Charger Type	Off Board
Manufacturer	Drive Medical
Basket Included	Yes
Weight without Batteries	84.00 lbs.
Height Adjustable Seat	Yes
Wheel Type	Three-Wheeled
Rear Tire Size	9" x 3" flat free
Front Tire Size	9" x 3" Flat-free
Seat to Floor Height	20" - 22"
UPC#	822383293257
Power Elevating Seat	No
Overall Length	39.0"
Overall Width	22.5"
Shipping Dimensions	L - 51"; H - 22"; W - 24"
Max Incline	8
Battery Weight	31.00 lbs.

Shipping & Returns

Parts Warranty & Shipping Policy

Mobility Direct works with reputable manufacturing companies and importers that are typically willing to support our customers in good faith when an item is defective or damaged upon receipt. When an item arrives that is defective, typically the manufacturing company will send a replacement part out at no additional charge to the customer. Items that are incompatible are not eligible for returns in most cases, please review the information on this page before placing your order.

Shipping Policy:

We do not guarantee shipping delivery times. Once an item is shipped, you will be subject to the return policy. If your item has not shipped, you can request a cancellation and we will issue a 100% refund to the payment method that was used to purchase the part.

Please follow the steps below to help us provide you with a resolution if an item arrives damaged. Mobility Direct will work with the manufacturer to find a resolution if you receive an item that was damaged while shipping. Typically, the manufacturer will require documentation of the damage to file a claim with the shipping company. Once the shipping claim is approved, the manufacturer will send a replacement item in most cases.

NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and/or accept your delivery without making exceptions.

VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears in any of the packaging, please notate the extent of the damage with pictures, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect it before you accept the delivery.

EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. If the item was shipped without a signature required, please immediately notify our customer service department at (877) 460-1646. Please provide pictures of the packaging prior to opening the package.

CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

Parts Warranty Information

If you order a part from our website, without providing a serial number to a parts department agent from Mobility Direct, you may lose the right to return an item. We do not accept returns due to compatibility issues unless you provide the serial number for the product you are ordering a part for. Serial numbers need to be provided to a Mobility Direct parts department member via phone or email. You can also provide your product's serial number while adding an item to your cart, and our team will review the compatibility before shipping the item. If you ordered an item that is not compatible, and we received your serial number prior to making the purchase, then we may issue a return authorization. Returns will only be considered when a serial number is provided. No exceptions.

Warranty coverage is provided by the manufacturer of the part you order from Mobility Direct. Our manufacturing partners decide whether or not a warranty claim is approved, not Mobility Direct. Mobility Direct does not provide warranty support or claim approval for parts. If you receive an item that is defective, you can contact Mobility Direct's customer service department to request a warranty claim for you. Mobility Direct agents will contact the manufacturer on your behalf and request approval for a warranty claim if the item is defective or arrives damaged. If the manufacturer denies the warranty claim request, Mobility Direct is not capable or required to take any further action.

Parts Return Policy

Mobility Direct at its sole discretion will decide if a part is eligible for a return based on several factors. The first factor will be if the serial number was provided when making the purchase. Most scooters, power wheelchairs, lift chairs, and vehicle lifts go through version updates. When version updates are made, parts may become incompatible with the older versions. The compatibility of parts is dependent on the serial number of your product, therefore, it is strongly advised that you provide a serial number when making a purchase to ensure that it will be compatible with your product. You can provide a serial number to any of our agents via email, or phone or when checking out on our website. If you do not provide a serial number prior to making a purchase, your part order will not be eligible for a return.

Mobility Direct and the manufacturing partners that we work with will not approve returns for the following items in most cases:

Batteries
Tires & Wheels
Motors / Transaxle Assemblies
Controllers
Cargo Storage & Rack Accessories
Ramps
Shrouds & Body Panels
Electrical Boards

If you would like to request a return, please create a help ticket by filling out the form on this page

You may also call (877) 460-1646 to request a return. Once a return request has been made, we will review the sales order, and associated communication with our team to decide if a return authorization is going to be provided or not.

If you receive a return authorization from one of our agents, you may be required to repack the item in the original packaging to have it shipped back. You may be responsible for the cost of the return shipping. All parts are subject to a 20% restocking fee. If one of our agents recommended a part that is not compatible with your model, we may waive the restocking fee and return shipping fee in good faith. Mobility Direct may provide a pre-paid return shipping label at its own discretion.

Warranty

Drive Medical Limited Lifetime Warranty

Mobility Scooters Direct backs a manufacturer’s limited lifetime warranty on your new drive medical scooter or power wheelchair. The information contained herein is correct at the time of publication; Drive Medical reserves the right to alter specifications without prior notice.

Warranty Conditions

Any work being performed for a replacement of parts must be done by an authorized Drive dealer and service technical. To apply for the warranty you need to fill out the product registration with drive medical and send it in.

For the warranty periods listed below, beginning at the date of original purchase, Drive Medical will repair or replace, at its option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Drive Medical to be defective in materials and/or workmanship. The warranties contained herein extend and apply only to the original purchaser.

Limited Lifetime Warranty

Drive Medical provides a lifetime warranty on the product frame, seat post, platform and frame welds.

Limited 14-Month Warranty

Electronic parts including wire harnesses, controller, charger, joystick, pc board, throttle, motor/gear box, brakes (electro magnetic function ONLY) will only be covered under a 14 month warranty.

6 Month Battery Warranty

Batteries are covered by a separate 6 month warranty provided by the battery manufacturer.

Drive Medical Promise

The following items are warranted to be free of defects in workmanship and material at the time of delivery. If the following items are found to be defective or damaged immediately after the product is removed from the box, Drive Medical will repair or replace, at its option to the original purchaser, free of charge, the following items: Plastic shrouds, plastic footrests, upholstery and seating, metal connection pins, hardware, nuts, bolts, & star knobs, tires, floor mats, armrest pads, bearings and bushings, tubes, swing arm, fuses and bulbs, front rigging mounting brackets, anti-tip wheels, motor brushes, plastic connections, plastic components excluding body. ADDITIONAL COMPONENTS - Items not mentioned or listed are covered at the discretion of Drive Medical. Any accessories, standard or optional, supplied by Drive Medical, are covered for a period of one year from the date of purchase with the particular unit.

Returns

CRUCIAL INFORMATION:

YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT.

YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.

IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING.

MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES.

Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy.

NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly.

Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.

If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to:

1. Request a return authorization (RMA) from our customer service department.

2. Repackage the product in the original packaging.

3. Ship the product back to one of our receiving locations.

Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount.

How to Handle Your Product Delivery

Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:

NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.

VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.

EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.

CONCEALED DAMAGE:

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.