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Drive Phoenix HD Mobility Scooter 4-Wheel

$1,424.00
Out of stock
SKU
PHOENIXHD4

Buy the Phoenix HD 4-wheel Mobility Scooter.

The Phoenix HD mobility scooter 4-wheel version for sale is a popular travel model offered by Drive Medical. The Phoenix HD mobility scooter 4-wheel variation features a wide turning radius of 54 inches going a max of 4 mph this allowing for a smooth ride in a heavy-duty setting and can ride up to 15 miles between each charge. Mobility Scooters Direct.com has a large selection of elderly scooters available at prices that you will love. Check out the demo video below to see the Phoenix scooter in action!

The Phoenix HD Scooter is Great For Travel

With safety in mind when manufacturing the Phoenix, it comes standard with anti-tip wheels as well as flat-free tires which won’t leave you stranded. Offering excellent stability over outside terrain, this scooter will take you to where you want to go. With a bright front headlight, this scooter is perfect for evening riding. The travel range on a fully charged battery is 15 miles allowing you to go the distance. With an incline rating of six degrees and the rear-wheel-drive feature, you can take this scooter safely up standard ramps and small hills. The batteries used to run the Phoenix are lead-acid deep-cycle which means that it is airplane friendly, however before confirming travel plans, always check with the airline for specific rules and regulations. Whether riding around the neighborhood or traveling across the state, the Phoenix HD is a great mobility scooter to have.

Comfort Factors of the Phoenix HD Scooter

Manufacturing scooters for both safety and comfort, Drive Medical is a leader in the industry. The Phoenix HD 4-wheel comes equipped with a thickly padded captain's seat so that the rider can be comfortable for hours on end. The control panel on the tiller allows you to easily see each knob and indicator and the seat, armrests, and the tiller are all adjustable to meet the riders exact requirements. The fingertip touch levers will give the user complete control, even if using just one hand. To make it easier getting up and down from the seat, the seat can swivel left or right for better maneuverability.

How to Transport the Phoenix HD 4-wheel Mobility Scooter.

The Phoenix HD 4-wheel can be easily broken down into five lightweight pieces that fit perfectly in the trunk of your vehicle without the need for tools. When you have reached your destination, it can be reassembled by one person in just about a minute’s time. However, many people do choose to also purchase a lift system for their vehicle. One of the best and most affordable lift systems that we sell at Mobility Scooters Direct.com is the AL 160 Profile vehicle lift. This powerful system is easy to install and holds most types of mobility scooters. Weighing only 74 pounds installed, it can hold up to 350 pounds in weight. To view all of the lift systems available, click here. Remember before making your purchase to verify that the lift system that you plan to buy is compatible with your vehicle.

Discounted Phoenix HD Mobility Scooter for Sale.

If you are looking for the best priced heavy duty 4-wheel travel scooters, Mobility Scooters Direct.com is where to go. With direct relationship ties to manufacturers, we can offer great prices on the best scooter for your needs. Mobility Scooters Direct.com is proud to offer wholesale prices on the Phoenix HD 4-wheel mobility scooter for sale, so call us now! When purchasing a mobility scooter by Drive from us, you have access to a wide selection of handicap scooters made by Drive Medical at wholesale prices. Purchase your very own Phoenix HD mobility scooter for sale in 4-wheel variation today for the best deal anywhere online! The Phoenix HD 4 is a great option if you're looking to purchase a heavy-duty handicap scooter, you can always view the rest of our options on our heavy-duty mobility scooters page here. Alternatively, if you'd like to see a complete list of all our handicap mobility scooters with the option to use inventory filters (i.e. price, brand, speed etc.) click on the main tab at the top of the page.

Why the Phoenix HD Mobility Scooter is Great for Rough Terrains

  • Model: PHOENIXHD4
  • 24V x 350W x 3600 rpm Motor
  • Only Weighs 129 lbs
  • Equipped with an 17.5" Foldable Seat
  • Runs on 8" & 9" Flat Free Tires for Heavy Duty Scenarios

Online User Manual & Brochure

Click here to read or download the Phoenix HD 4-Wheel Travel Mobility Scooter Online Owner Manual.

Click here to download the Drive Phoenix HD 4-Wheel Mobility Scooter product brochure.

Specifications
More Information
Seat Width(s)17.5"
Weight Capacity350 lbs
Travel Range15 miles
Maximum Speed4 mph
Weight of Product129 lbs
Heaviest Piece46 lbs.
Ground Clearance3.75"
SuspensionYes
Turning Radius54"
Motor Size24V x 350W x 3600 rpm
Flip-Back ArmrestsYes
Seat OptionsRotates & Height Adjustable
Seat Depths17"
Battery Charger TypeOff Board 1.5 AMP XLR
ManufacturerDrive Medical
Basket IncludedYes
Weight without Batteries98 lbs
Height Adjustable SeatYes
Wheel TypeFlat - Free
Rear Tire Size9" x 3" Flat-free
Front Tire Size9" x 3" Flat-free
Seat to Floor Height20" - 22"
UPC#822383293264
Power Elevating SeatNo
Overall Length41.5"
Overall Width22.5"
Shipping DimensionsL - 55" ; H - 23" ; W - 21"
Max Incline6°
Battery Weight31 lbs
Shipping & Returns

Parts Warranty & Shipping Policy

Mobility Direct works with reputable manufacturing companies and importers that are typically willing to support our customers in good faith when an item is defective or damaged upon receipt. When an item arrives that is defective, typically the manufacturing company will send a replacement part out at no additional charge to the customer. Items that are incompatible are not eligible for returns in most cases, please review the information on this page before placing your order.

Shipping Policy:

We do not guarantee shipping delivery times. Once an item is shipped, you will be subject to the return policy. If your item has not shipped, you can request a cancellation and we will issue a 100% refund to the payment method that was used to purchase the part.

 

Please follow the steps below to help us provide you with a resolution if an item arrives damaged. Mobility Direct will work with the manufacturer to find a resolution if you receive an item that was damaged while shipping. Typically, the manufacturer will require documentation of the damage to file a claim with the shipping company. Once the shipping claim is approved, the manufacturer will send a replacement item in most cases.

NO VISIBLE DAMAGE:

 

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and/or accept your delivery without making exceptions.

VISIBLE DAMAGE:

 

If there are visible holes, rips, dents, or tears in any of the packaging, please notate the extent of the damage with pictures, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect it before you accept the delivery.

EXTREME DAMAGE:

 

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. If the item was shipped without a signature required, please immediately notify our customer service department at (877) 460-1646. Please provide pictures of the packaging prior to opening the package.

CONCEALED DAMAGE: 

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

Parts Warranty Information

If you order a part from our website, without providing a serial number to a parts department agent from Mobility Direct, you may lose the right to return an item. We do not accept returns due to compatibility issues unless you provide the serial number for the product you are ordering a part for. Serial numbers need to be provided to a Mobility Direct parts department member via phone or email. You can also provide your product's serial number while adding an item to your cart, and our team will review the compatibility before shipping the item. If you ordered an item that is not compatible, and we received your serial number prior to making the purchase, then we may issue a return authorization. Returns will only be considered when a serial number is provided. No exceptions.

 

Warranty coverage is provided by the manufacturer of the part you order from Mobility Direct. Our manufacturing partners decide whether or not a warranty claim is approved, not Mobility Direct. Mobility Direct does not provide warranty support or claim approval for parts. If you receive an item that is defective, you can contact Mobility Direct's customer service department to request a warranty claim for you. Mobility Direct agents will contact the manufacturer on your behalf and request approval for a warranty claim if the item is defective or arrives damaged. If the manufacturer denies the warranty claim request, Mobility Direct is not capable or required to take any further action.

Parts Return Policy

Mobility Direct at its sole discretion will decide if a part is eligible for a return based on several factors. The first factor will be if the serial number was provided when making the purchase. Most scooters, power wheelchairs, lift chairs, and vehicle lifts go through version updates. When version updates are made, parts may become incompatible with the older versions. The compatibility of parts is dependent on the serial number of your product, therefore, it is strongly advised that you provide a serial number when making a purchase to ensure that it will be compatible with your product. You can provide a serial number to any of our agents via email, or phone or when checking out on our website. If you do not provide a serial number prior to making a purchase, your part order will not be eligible for a return.

 

Mobility Direct and the manufacturing partners that we work with will not approve returns for the following items in most cases:

 
  • Batteries
  • Tires & Wheels
  • Motors / Transaxle Assemblies
  • Controllers
  • Cargo Storage & Rack Accessories
  • Ramps
  • Shrouds & Body Panels
  • Electrical Boards
 

If you would like to request a return, please create a help ticket by filling out the form on this page

 

You may also call (877) 460-1646 to request a return. Once a return request has been made, we will review the sales order, and associated communication with our team to decide if a return authorization is going to be provided or not.

 

If you receive a return authorization from one of our agents, you may be required to repack the item in the original packaging to have it shipped back. You may be responsible for the cost of the return shipping. All parts are subject to a 20% restocking fee. If one of our agents recommended a part that is not compatible with your model, we may waive the restocking fee and return shipping fee in good faith. Mobility Direct may provide a pre-paid return shipping label at its own discretion.

Warranty

Drive Medical Limited Lifetime Warranty

Mobility Scooters Direct backs a manufacturer’s limited lifetime warranty on your new drive medical scooter or power wheelchair. The information contained herein is correct at the time of publication; Drive Medical reserves the right to alter specifications without prior notice.

Warranty Conditions

Any work being performed for a replacement of parts must be done by an authorized Drive dealer and service technical. To apply for the warranty you need to fill out the product registration with drive medical and send it in.

For the warranty periods listed below, beginning at the date of original purchase, Drive Medical will repair or replace, at its option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Drive Medical to be defective in materials and/or workmanship. The warranties contained herein extend and apply only to the original purchaser.

Limited Lifetime Warranty

Drive Medical provides a lifetime warranty on the product frame, seat post, platform and frame welds.

Limited 14-Month Warranty

Electronic parts including wire harnesses, controller, charger, joystick, pc board, throttle, motor/gear box, brakes (electro magnetic function ONLY) will only be covered under a 14 month warranty.

6 Month Battery Warranty

Batteries are covered by a separate 6 month warranty provided by the battery manufacturer.

Drive Medical Promise

The following items are warranted to be free of defects in workmanship and material at the time of delivery. If the following items are found to be defective or damaged immediately after the product is removed from the box, Drive Medical will repair or replace, at its option to the original purchaser, free of charge, the following items: Plastic shrouds, plastic footrests, upholstery and seating, metal connection pins, hardware, nuts, bolts, & star knobs, tires, floor mats, armrest pads, bearings and bushings, tubes, swing arm, fuses and bulbs, front rigging mounting brackets, anti-tip wheels, motor brushes, plastic connections, plastic components excluding body. ADDITIONAL COMPONENTS - Items not mentioned or listed are covered at the discretion of Drive Medical. Any accessories, standard or optional, supplied by Drive Medical, are covered for a period of one year from the date of purchase with the particular unit.

Returns

CRUCIAL INFORMATION:


YOU MUST KEEP YOUR ORIGINAL PACKAGING IN ORDER TO RETURN YOUR PRODUCT. 


YOU SHOULD ALWAYS SPEAK WITH ONE OF OUR MOBILITY PRODUCT EXPERTS BEFORE ORDERING TO VERIFY YOUR ORDER DETAILS.


IF YOU WANT TO RETURN A PRODUCT BECAUSE YOU ORDERED THE WRONG PRODUCT, YOU WILL BE SUBJECT TO A 20% RESTOCKING FEE AND YOU WILL NEED TO PAY FOR RETURN SHIPPING. 


MOST PRODUCTS ARE SHIPPED ON A FREIGHT LINER (18-WHEELER). IT IS YOUR RESPONSIBILITY TO ENSURE THAT 18-WHEELER TRUCKS CAN REACH YOUR SHIPPING DESTINATION. OTHERWISE, YOU MAY NEED TO MEET THE DRIVER SOMEWHERE THAT IS ACCESSIBLE BY AN 18-WHEELER TRUCK. FAILURE TO ACCEPT DELIVERY WILL RESULT IN RESTOCKING AND RETURN SHIPPING FEES. 


Please note that this is a summary of our return policy, the full return policy can be found here: https://www.mobilityscootersdirect.com/return-policy. 


NOTE: The batteries that you receive with your powered mobility device may vary in capacity rating (amp-hour). The battery specifications that you see on our website for the AH rating are not always what you will receive. Depending on inventory, you may receive batteries that are slightly higher or lower in capacity. Manufacturers use the group size specification when shipping batteries, not the AH rating. The slight variance in AH rating will not impact that overall travel range significantly. 


Please call or email our customer service department if you have any questions at (877) 460-1646 or [email protected]

Summary of Return Policy:

Mobility Direct offers a 30-day return policy which means that when you receive your product, you have 30 days to ensure it's working as intended. If the product is defective or not working, we will either work with the manufacturer to ensure the unit is fixed (if possible) or we can have the product returned at no cost to you in most cases. If a product arrives defective, we will act in a timely manner to get the product fixed by a local technician. If that is not possible, we will offer to have the product exchanged or returned for a complete refund.


If your product is working fine without any defects or damage, you may still return the unit within that 30-day return period but you will be required to: 


1. Request a return authorization (RMA) from our customer service department. 


2. Repackage the product in the original packaging.


3. Ship the product back to one of our receiving locations. 


Once we receive the product and inspect it for damage you will be refunded the amount of the product minus a restocking fee of up to 20%. If the product is damaged, the costs to replace parts and repair the unit will also be deducted from the total refund amount. 

How to Handle Your Product Delivery


Please follow the steps below BEFORE SIGNING for and ACCEPTING Delivery:


NO VISIBLE DAMAGE:

If there are NO visible holes, rips, dents, or tears to any of the packaging, then please sign and accept your delivery without making exceptions.


VISIBLE DAMAGE:

If there are visible holes, rips, dents, or tears to any of the packaging, please note the extent of the damage in the exceptions area of the delivery slip, and accept your delivery. Contact our customer service department at (877) 460-1646 if the product is found to be damaged after unpacking. Please note the delivery driver is NOT obligated to wait for you to unpack the scooter to inspect before you accept the delivery.


EXTREME DAMAGE:

If there IS an extreme amount of obvious damage to the packaging of your scooter, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (877) 460-1646 if a shipment is refused due to extreme damage.


CONCEALED DAMAGE:

If there was NO visible damage to the packaging, but the product is damaged, immediately call our customer service department at(877) 460-1646 to report the damage. Concealed damage claims are limited to 72 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.

It is important you know that our manufacturing partners are putting each product through a 35-point inspection two separate times before shipping. Although the package may not appear damaged, this does not mean it was not mishandled during transit.