CTM HS-265 Mobility Scooter
CTM HS 265 Mobility Scooter Overview
The CTM HS 265 mobility scooter for sale online from Mobility Scooters Direct is considered a travel mobility scooter due to its size which some have even called Mini. Despite the CTM HS 265 electric scooter being a 3-wheel mobility scooter, many have complimented their perceived stability when using this model. Comfort was also very important so the engineers at CTM made sure to make this a comfortable ride whether you seek a disability scooter for the indoors or outdoors. Because this is a travel scooter, it would not be best suited for outdoor use on sand, heavy grass, or any other terrain which requires heavy power.
The battery pack is known as a carry-on unit and only weighs in at 20.9lbs. This makes it rather easy to disassemble and travel with. Because this is a CTM HS-265 portable mobility scooter, CTM has made it easy to take the unit apart via the trouble-free dismantling lever. Other units can be rather difficult to disassemble at times with finicky levers or removing a pin. This is not the case with the CTM HS-265 handicap scooter. For those with longer torsos, you will enjoy the fact that the delta is very user-friendly and also the seat bracket assembly is a height adjustment.
CTM HS 265 Mobility Scooter Use Cases:
With its forward and reverse 200W, 4650 RPM motor this mobility scooter is perfect to use indoors and some places outdoors. The indoor places that many use this mobility scooter is flea markets, shopping malls, grocery stores, home improvement stores, and many more retail establishments. With the heaviest piece weighing in at 30lbs, it is easy to travel with this unit. The CTM also thrives in some outdoor places like theme parks, car shows, parks, and any other place that has a hardened road for traveling. It would not work well in parks that require you to go on loose dirt or loose sand.
CTM HS 265 Electric Scooter Spec Highlights
The weight capacity is 300lbs on this product which is pretty average for a travel mobility scooter. While the entire unit weighs in at 88.4lbs, most travel scooters in this category weigh in at around the same. Also, keep in mind that the most important number is the heaviest piece because you will not carry the entire unit. It is meant to be disassembled so focus on the heaviest piece as you or someone will need to lift the heaviest piece into your trunk or vehicle. We mentioned earlier that the heaviest piece is 30lbs.
You can travel just under 7 miles on one charge, which is a pretty long distance. That means you can effectively go 3 miles in one direction and 3 miles back on a single full charge. The seat width is another commonly asked upon specification with this mobility scooter you have a seat which is 16.7" wide. For those who are curious about the overall width, it comes in at 20". Be sure to check out our product details tab to learn about all the other important specs such as the ground clearance, turning radius, grade climbable, and more!
Get the lowest prices on the CTM HS265 mobility scooter today by buying from Mobility Scooters Direct!
User Manual Download Link
To download a copy of the user manual for this scooter, click here.
Limited Three Year Warranty
Mobility Scooters Direct honors CTM Homecare’s manufacturer warranty. This warranty is not transferable and is in place from the original date of purchase. This limited warranty includes any defective parts from workmanship including the frame, tiller, and any other structural portion of the scooter including the welds on the frame.
Limited 13 Months Warranty
The following items will be warranted by CTM Homecare under defective and workmanship at CTM Homecare’s discretion, motor, brakes, transaxle, and electrical components including electric brake, wire harnesses and any other subcategory pertaining to the electronics.
Limited 6 Month Warranty
CTM will warranty your batteries if they were purchased from them with the order of the mobility device. Batteries bought from another party will not be covered under this warranty.
The following will not be warranted by these warranties by CTM Homecare, body panels, shroud and cowlings, consumable wear and tear items such as tires, tubes, brake pads and motor brushes and bearings. It will also exclude upholstery, seating and armrests. This warranty will also not cover damage by any act by nature, damage resulting from liquid or corrosion to electronics, damage resulting in unauthorized repair or modification, damage resulting from negligent operation, storage, and or maintenance. Labor, service calls and shipping costs for any replacement under parts warranty. These warranties are for the original owner only and cannot and will not be transferrable. CTM Homecare reserves the right to terminate or honor this warranty under the specific guidelines set forth. For more information regarding a product specific warranty please read the online manual or the manual that came with your mobility device.
|Weight Capacity||300 lbs|
|Weight of Product||88.4 lbs|
|Weight w/Batteries||88.4 lbs|
|Heaviest Piece||30 lbs|
|Maximum Speed||5 mph|
|Travel Range||6.8 Miles|
|Battery Type||12 Volt 12 Ah Seal Lead Acid (2x)|
|Battery Charger||XLR 2 Amp On-Board|
|Lights Equipped||None - Only Reflectors|
|Seat Rotation||Swivel Padded Foldable|
|Wheels: Rear||190 mm / 8”|
|Wheels: Front||190 mm / 8”|
|Battery Weight||20.9 lbs|
|Motor Size||200W, 4650 r.p.m|
E-Wheels Warranty Info - Medical Scooters Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Six Month Warranty
Six (6) Months from the date of purchase on the batteries and charger. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
WARRANTY EXCEPTIONS AND EXCLUSIONS Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. Damage, Accidental Damage and Misuse Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling or by email at “[email protected]”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
SHIPPING DAMAGE AND SHIPPING POLICIES Shipping Damage
In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps.
Shipping – Domestic
When applicable, part costs will be covered under warranty, and all warranty items will be shipped via FedEx Ground. Shipping fees will be at the expense of the purchaser.
Shipping – International
When applicable, parts will be provided under warranty at no charge, but shipping to any offshore and/or international location will be the responsibility of the original purchaser. International and offshore end-users must contact Ewheels directly to initiate the warranty process.
*Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded*
MODEL: HS-265 / CTM Homecare
- Max. Speed: Up to 5 MPH
- Travel Range: 6.8 miles
- Weight Capacity: 300lbs
- Disassembles: Yes
- Heaviest Piece: 20lbs
- FREE Shipping & Tax-Free
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