Sorry to hear that Anthony, we don’t really promote EV Rider products. Many of our customers have been left in a bad situation where the manufacturer does not help out when a customer receives a product that was damaged during shipment. They basically tell us that the customer shouldn’t have signed for it if they suspected that the product was damaged. Ironically, the customers cannot tell if the product is damaged before signing off on it. It’s not like the delivery person has time to wait around while you unbox it and test it out… If you decide to get another unit, I’d recommend going with a brand like Pride Mobility or Drive Medical – they would never treat a customer that way.
