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Drive Medical Cirrus Plus EC Assembly & Troubleshooting Guide

Congratulations!

You have just purchased the Drive Medical Cirrus Plus, a quality power wheelchair that has been a long term asset to the many who have purchased the product.

The Cirrus Plus was created and manufactured by Drive Medical, an authority on power wheelchairs. Mobility Scooters Direct sells the product to help our customers live independently in the most authentic version of themselves.

The Cirrus Plus is foldable, having a lightweight frame for easy portability. The frame is an attractive steel cross-brace.

The armrest is padded, adjustable and removable — all for the most comfortable traveling experience. The padded back upholstery has a cushioned seat and a storage pouch.

These are some of the characteristics that customers value as they get-to-know their new Cirrus Plus.

But, there are a couple of preceding steps that this Drive Medical Cirrus Plus Assembly & Troubleshooting Guide will address before taking the product to wherever the user needs to go.

Assembly of the Cirrus Plus EC Power Wheelchair

  • First, remove all items from the shipping box. Unfold the chair. Verify that all of the parts are present.
Cirrus Plus EC parts. Drive Medical photo.
  • The back upholstery outer cover is installed over the inner back upholstery, which is already mounted on the electric wheelchair.
Cirrus Plus EC upholstery. Drive Medical photo.
  • Next, align the velcro strips on the outer upholstery cover. Firmly press the strips together.
Cirrus Plus EC outer upholstery cover. Drive Medical photo.
  • Adjust the amount of tension in the back upholstery. Then, remove the outer cover from the back. To increase the tension, release one Velcro strap and pull tighter. Loosen the Velcro strap to decrease the tension.
Cirrus Plus EC back upholstery tension is adjustable. Drive Medical photo.
  • Then, reattach the strap when the desired tension is achieved. Repeat this procedure for the three other straps. After that, install the outer back cover on the quality electric wheelchair.
Reattaching the straps on the Cirrus Plus EC. Drive Medical photo.
  • With the pouch in the front, install the comfortable seat cushion on the seat upholstery.
Cirrus Plus EC pouch. (Drive Medical photo.)
  • On either side of the rear of the battery tray, wrap one end of the battery straps. The Velcro should be facing upward. Next, place the hook section of the Velcro over the smooth section of the Velcro. Press together.
Cirrus Plus EC battery tray. (Drive Medical photo.)
  • After that, repeat for the other strap.
Opposite strap on the Cirrus Plus EC battery tray. (Drive Medical photo.)
  • Following that step, it is imperative to verify that the batteries are connected in the battery boxes.
Cirrus Plus EC battery box. (Drive Medical photo.)
  • Place the battery box with only one connector on the battery tray. Slide it to the front of the battery tray. If done correctly, the connector should be facing towards the rear of the power chair.
Cirrus Plus EC battery box placed on the battery tray. (Drive Medical photo.)
  • Then, place the remaining battery box on the tray. The red connector should be facing forward.
Cirrus Plus EC remaining battery box. (Drive Medical photo.)
  • Proceed to connect the two red connectors.
Red connectors on the Cirrus Plus EC. (Drive Medical photo.)
  • Following that step, secure the battery boxes with the two battery box straps.
The Cirrus Plus EC battery box is secure. (Drive Medical photo.)
  • The next step is to insert the joystick and the arm. It should be placed into the joystick bracket, which is on the arm of the Drive Medical power wheelchair.
The Cirrus Plus EC with inserted joystick. (Drive Medical photo.)
  • Next, route the wire from the joystick behind the rear upright of the side frame.
The wire to route on the Cirrus Plus EC. (Drive Medical photo.)
  • The next step is to connect the large black two prongs to the black connector from the battery box. If done correctly, it will be apparent that the connector will only fit in one way.
Large prongs on the Cirrus Plus EC. (Drive Medical photo.)
  • The next step is to connect the connector marked right motor. It should be placed on the right motor. The connector will only fit in one way.
Cirrus Plus EC connector. (Drive Medical photo.)
  • Then, repeat for the left side.
  • Now, install one of the footrests. It should be aligned in the hole on the footrest hanger. Use the pins on the footrest mounting plate on the Cirrus Plus EC.
One of the Cirrus Plus EC footrest. (Drive Medical photo.)
  • Slide the footrest onto the pins. Then, swing the footrest inward. It should lock into place. Repeat the step for the other side.
Slide the footrest onto the pins. (Drive Medical photo.)
  • The calf strap, which is attached by wrapping the Velcro straps of the calf pad around each footrest, should be adjusted as needed.
Calf strap on the Cirrus Plus EC. (Drive Medical photo.)
  • The calf strap must be removed to take out the footrest. Then, push the footrest release lever. Swing the footrest away from the electric wheelchair.
Removing the calf strap. (Drive Medical photo.)
  • After that, lift the footrest off of the chair. Proceed to repeat for the other side.
Lift the footrest off of the electric wheelchair. (Drive Medical photo).
  • The next step for the Drive Medical electric wheelchair is to insert one anti-tipper. The wheels should be facing downward when inserting it into the rear lower frame of the power wheelchair.
Anti-tipper on the Cirrus Plus EC. (Drive Medical photo.)
  • Follow that step by depressing both locking buttons. Continue pushing the anti-tipper into the frame. Stop when the anti-tipper locks in place. Then, repeat for the other side.
Steps regarding the anti-tipper on the Cirrus Plus EC. (Drive Medical photo.)
  • Depress both locking buttons to disengage the anti-tipper.
Disengaging the Cirrus Plus EC anti-tipper. (Drive Medical photo.)
  • Now, turn the anti-tipper 180 degrees. Keep turning it until it locks into place. Repeat on the other side.
Turn the anti-tipper 180 degrees on the Cirrus Plus EC electric wheelchair. (Drive Medical photo.)
  • Both motor freewheel levers must be set to the drive position prior to driving the Cirrus Plus electric wheelchair.
Cirrus Plus power wheelchair freewheel levers. (Drive Medical photo.)
  • To push the power chair manually, put the freewheel lever in the freewheel position.
Cirrus Plus EC step to drive manually. (Drive Medical photo.)
  • Push the wheel lock handles to the front direction of the Cirrus Plus electric wheelchair to lock the drive wheels.
Locking the wheel of the Cirrus Plus EC. (Drive Medical photo.)
  • Now, to release the wheel locks on the Drive Medical power wheelchair, push the wheel lock handle towards the rear of the product.
Releasing the wheel lock on the Cirrus Plus EC power chair. (Drive Medical photo.)
  1. Next, connect the power cord to the battery charger.
Cord placed into the battery charger for the Cirrus Plus EC power wheelchair. (Drive Medical photo.)
  • Proceed to plug the battery charger into a wall outlet.
  • The red light on the charger should come on. It indicates there is a good connection to the wall outlet.
Red light indicates a good connection. (Drive Medical photo.)
  • It is important to be certain that the power wheelchair is turned off. Then, plug the charger into the charger port on the joystick.
Plugging the charger into the charger port on the joystick of the Cirrus Plus EC power wheelchair. (Drive Medical photo.)
  • Now, turn the charger on.
  • A yellow light should present itself adjacent to the red indicator.
Yellow light indicator. (Drive Medical photo.)
  • Finally, when the charging is complete, the yellow light will turn green. Proceed to turn the charger off. Disconnect the charger from the Cirrus Plus and the wall outlet. The charge time depends upon the discharge state and the condition of the batteries.
The Cirrus Plus EC electric wheelchair is fully charged. (Drive Medical photo.)

New VSI Flash Codes on the Cirrus Plus Electric Wheelchair

If the New VSI controller senses a fault, then the battery indicator LED lights will proceed to flash. Here’s what the flash codes mean.


Flash Code
 

   Meaning
 

Possible Reasons and Solutions
 
ONEFLASH  Low Voltage
 Check the battery cables and connections.
   *Charge the batteries.

 
TWOFLASHES
 ORTHREEFLASHES
 Left Motor
 Fault

 The left motor has a short.
  *Check the motor wiring and connections.
  *Test the motor.
  *Check the motor brushes.   
  *Replace the motor.

 
FOURFLASHES
 OR
FIVE
FLASHES
 Right  Motor
 Fault

 The motor has a short
  *Check the motor wiring and connections.
  *Test the motor.
  *Check the motor brushes.   
  *Replace the motor.

 
SIXFLASHES  Not Used
SEVENFLASHES  Joystick Fault
 Joystick was engaged when power chair was turned on.
  *Turn power chair off and turn on without engaging the joystick.

 
EIGHT
FLASHES
 Joystick
 Fault

 The joystick has failed.
  *Check the joystick connections and wiring.
  *Replace the joystick.

 
NINE
FLASHES
 Brake Fault
 The brake is not engaged.
 *Engage the brake.
  *Check the brake wiring and connections.
  *Test the brake.
  *Replace the brake if defective.

 
TEN
FLASHES
 High Voltage
 Batteries are overcharged.
  *If driving downhill slow down and turn lights on, if so equipped.
  *Test the charge to ensure that it cuts off when batteries are fully charged

IMPORTANT: For flash codes two, three, four or five, swap the motor connections. However, if the flash code remains the same, then the joystick is the problem.

What do These Cirrus Power Wheelchair Flash Codes Mean?

When the VSI controller senses a fault, a sequence of battery indicator LED lights will flash in response.

  Flash Code    
 

  Meaning
 

  Possible Reasons and Solutions
 
 ONE  LIGHT  Low Voltage    
Check the battery cables and connections.
   *Charge the batteries.

 
 TWO LIGHTS

         OR
 THREE LIGHTS


 Left Motor
 Fault

 The left motor has a short.
  *Check the motor wiring and connections.
  *Test the motor.
  *Check the motor brushes.   
  *Replace the motor.

 
 FOUR LIGHTS

         OR
 FIVE LIGHTS
 Right  Motor
 Fault

 The motor has a short
  *Check the motor wiring and connections.
  *Test the motor.
  *Check the motor brushes.   
  *Replace the motor.

 
 SIX LIGHTS  Charger Fault  
 Unplug the charger from the power chair.
 
 SEVEN LIGHTS  Joystick Fault
 Joystick was engaged when power chair was turned on.
  *Turn power chair off and turn on without engaging the joystick.

 
 EIGHT LIGHTS  Joystick
 Fault

 The joystick has failed.
  *Check the joystick connections and wiring.
  *Replace the joystick.

 
 NINE LIGHTS  Brake Fault
 The brake is not engaged.
 *Engage the brake.
  *Check the brake wiring and connections.
  *Test the brake.
  *Replace the brake if defective.

 
 TEN LIGHTS  High Voltage
 Batteries are overcharged.
  *If driving downhill slow down and turn lights on, if so equipped.
  *Test the charge to ensure that it cuts off when batteries are fully  charged

IMPORTANT: Fort flash codes two, three, four or five, swap the motor connections. The joystick is the problem if the flash code remains the same.